Head of Fraud, Payments & Banking

Kraken
London, Canada
Workplace: RemoteFull timeFunction: Banking, Lending & CreditExperience: 10+ yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Interpersonal skills","Leadership","Mentorship"]

Own Kraken’s end-to-end payments and banking fraud prevention strategy, including governance, policy, and control frameworks across all products and markets. Lead and mentor a multi-tier fraud organization, partnering with Product, Engineering, Security, Compliance, and Legal to detect vulnerabilities and stay ahead of emerging fraud trends. Oversee fraud detection tools, escalation pathways, SLAs/QA standards, and executive reporting on fraud and payment KPIs.

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Kraken
Kraken
1 day ago

Head of Fraud, Payments & Banking

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own Kraken’s end-to-end payments and banking fraud prevention strategy, including governance, policy, and control frameworks across all products and markets. Lead and mentor a multi-tier fraud organization, partnering with Product, Engineering, Security, Compliance, and Legal to detect vulnerabilities and stay ahead of emerging fraud trends. Oversee fraud detection tools, escalation pathways, SLAs/QA standards, and executive reporting on fraud and payment KPIs.
Location: London, Canada
Workplace: Remote
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Sr. Director level

Key Responsibilities

  • •Own the end-to-end payments and banking fraud prevention strategy, setting vision, roadmap, and OKRs with cross-functional partners.
  • •Build, lead, and mentor the fraud organization (analysts, investigators, and managers), including career progression frameworks.
  • •Design, implement, and maintain fraud policies, rule frameworks, and control processes across all products.
  • •Oversee fraud detection systems and tools, and lead escalation pathways for complex or novel fraud cases with Legal, Compliance, and Customer Support.
  • •Maintain governance and audit controls, run risk assessments, ensure SLA/QA standards for high-volume alert queues, and deliver executive KPI reporting on a regular cadence.

Key Requirements

  • •10+ years of experience in banking, payment processing, or fraud risk management, including building or leading a fraud team.
  • •Experience managing both strategic fraud/payments programs and front-line, high-volume analyst operations.
  • •Track record with card, third-party, and peer-to-peer payment fraud, including knowledge of banking regulatory and compliance frameworks.
  • •Working knowledge of UK and other non-US regulatory regimes (e.g., FCA, PSR) relevant to fraud, payments, and banking.
  • •Bachelor’s degree in a relevant field (e.g., Computer Science, Business Administration, Finance) preferred.
Experience:10+ yearsBankingPaymentsFraud risk managementCryptoBlockchainRegulatory compliance
Education:Bachelor's
Skills:CommunicationStakeholder managementInterpersonal skillsLeadershipMentorship
Tech Stack:BlockchainCryptocurrenciesData analytics

Company Brief

Kraken
Kraken (Payward, Inc.) is a global cryptocurrency exchange and financial infrastructure provider offering spot and derivatives trading, staking, custody, tokenized assets and institutional services to retail and institutional clients.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 4.2
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