Assistant Manager-Facilities Management Soft Services

Transguard Group
Dubai
Workplace: OnsiteFull timeFunction: Facilities, Workplace & Physical OperationsEducation: bachelorsSkills: ["Customer service","Problem-solving","Supervision","Training","Project management","Continuous improvement","Compliance","Leadership"]

Lead day-to-day soft services operations for the Total Facilities Management team, supporting division activities and maintaining high cleanliness service levels. Manage budgets, inventory, and inspection routines; handle customer complaints professionally and ensure PPM/SR closures on time. Assist in planning daily cleaning schedules, supervise and train cleaning staff, maintain records, and ensure compliance with health and safety regulations. Drive continuous improvement through updated techniques and emerging technologies.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Transguard Group
Transguard Group
1 day ago

Assistant Manager-Facilities Management Soft Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead day-to-day soft services operations for the Total Facilities Management team, supporting division activities and maintaining high cleanliness service levels. Manage budgets, inventory, and inspection routines; handle customer complaints professionally and ensure PPM/SR closures on time. Assist in planning daily cleaning schedules, supervise and train cleaning staff, maintain records, and ensure compliance with health and safety regulations. Drive continuous improvement through updated techniques and emerging technologies.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Facilities, Workplace & Physical Operations
Seniority: Manager level

Key Responsibilities

  • •Support daily soft services division operations to maintain required service levels for client and customer groups.
  • •Assist in managing cleaning budgets and expenses; monitor cleaning supplies and equipment inventory to ensure adequate stock.
  • •Assist the Account Manager with planning and organizing daily cleaning schedules and efficient resource allocation.
  • •Supervise and train a team of cleaning staff, providing guidance and performance feedback while ensuring adherence to cleaning protocols.
  • •Ensure compliance with health and safety regulations, close PPM and SR items on target timelines, and prepare monthly staff meetings and daily/weekly briefings.

Key Requirements

  • •7+ years in facilities management in a managerial position
  • •2+ years in mall management in a managerial position
  • •Bachelor’s degree (or equivalent) in facilities management and BICSc training certificate
  • •Good knowledge of heavy-duty cleaning machines and cleaning chemicals
  • •Proven project management skills and experience in continuous improvement projects
Experience:Facilities managementFacility managementMall managementCleaning servicesContinuous improvement
Education:Bachelor's in Facilities management (or equivalent)
Skills:Customer serviceProblem-solvingSupervisionTrainingProject managementContinuous improvementComplianceLeadership
Certifications:BICSc

Company Brief

Transguard Group
Provides integrated business support services including facilities management, security, aviation, cash services, and workforce solutions. Transguard serves clients across the UAE with large-scale outsourced operations and on-site service delivery.
Industry: Facility Management
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 2001
WebsiteLinkedIn