Service Technician

Trane Technologies
United Kingdom
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Interpersonal skills","Communication","Analytical thinking","Problem-solving","Positive mindset"]

Provide on-site customer service and technical support by diagnosing equipment and system issues and completing maintenance and repairs under service contracts. Carry out planned preventative maintenance, customer breakdowns, warranty work, and commissioning tasks at customer sites, building strong customer relationships while coordinating with service desk, sales, and operations. Use diagnostic software, apps, hand tools, and blueprints to repair units and generate reports on invoiced work orders.

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Trane Technologies
Trane Technologies
1 month ago

Service Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Provide on-site customer service and technical support by diagnosing equipment and system issues and completing maintenance and repairs under service contracts. Carry out planned preventative maintenance, customer breakdowns, warranty work, and commissioning tasks at customer sites, building strong customer relationships while coordinating with service desk, sales, and operations. Use diagnostic software, apps, hand tools, and blueprints to repair units and generate reports on invoiced work orders.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Diagnose system problems and repair equipment during customer site visits.
  • •Perform planned preventative maintenance (PPM), customer breakdowns, warranty work, and hire/commissioning workloads.
  • •Build and maintain strong customer relationships as a trusted point of contact.
  • •Collaborate with service desk, sales, and operations by sharing key customer insights and updates.
  • •Generate reports on completed invoiced work orders and communicate improvements with supervisors and regional service managers.

Key Requirements

  • •Proven experience in a service or field-based technician role.
  • •Strong knowledge of customer service principles.
  • •Ability to diagnose system problems when servicing products and equipment on site.
  • •Proficiency using apps, diagnostic software, and the MS Office Suite.
  • •Appropriate skilled-based certificates with F-Gas.
Skills:Interpersonal skillsCommunicationAnalytical thinkingProblem-solvingPositive mindset
Licenses:UK Drivers licence
Certifications:F-Gas
Tech Stack:AppsDiagnostic softwareMS Office Suite

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn