6 days ago

Program Manager - Salesforce

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Lead end-to-end delivery of global Salesforce programs as an individual contributor, owning outcomes-based implementation plans across scope, timelines, risks, resourcing, and financial performance. Drive Agile execution using Scrum and SAFe, manage integrated roadmaps and stakeholder governance, and track metrics for business value, ROI, and adoption. Apply an AI-first delivery approach using modern AI-enabled tools and oversee dependencies for predictive and generative AI workstreams.

Location: Hyderabad, Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Mid level

Key Responsibilities

•Own the end-to-end Salesforce delivery lifecycle, managing scope, timelines, risks, resourcing, dependencies, and Sold vs. Delivered margins.
•Lead Agile delivery using Scrum and SAFe, including sprint execution, backlog prioritisation, and delivery predictability for cross-functional teams.
•Create and manage integrated project plans and delivery roadmaps, providing transparent progress reporting and risk visibility.
•Drive enterprise AI architecture from a delivery perspective by setting tracking milestones for predictive and generative AI workstreams and managing downstream environment and data dependencies.
•Establish delivery governance and standards, manage stakeholder alignment through executive reporting and governance forums, and communicate proactively through escalations while tracking ROI and adoption metrics.

Travel: Low travel

Key Requirements

•10+ years total IT industry experience, including 5+ years delivering Salesforce projects.
•Experience delivering Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud and/or Industry clouds.
•Strong understanding of the Salesforce delivery lifecycle and ability to collaborate with Architects and Technical Leads (no hands-on configuration required).
•Salesforce certifications (Sales Cloud, Service Cloud, or Experience Cloud Consultant) plus a project/agile management certification (PMP, PMI-ACP, SAFe Agilist, PRINCE2, CSM, or PSM).
•Hands-on project management and collaboration tools experience (JIRA, Azure DevOps, MS Project, Smartsheets, Google Workspace) and practical awareness of AI-enabled delivery tools (e.g., Gemini, Notebook LM, Claude).

Experience:10+ yearsIT industrySalesforceSales CloudService CloudExperience CloudIndustry Cloud

Skills:Stakeholder managementExecutive communicationDelivery governanceRisk managementProject planning

Certifications:Sales Cloud ConsultantService Cloud ConsultantExperience Cloud ConsultantPMPPMI-ACPSAFe AgilistPRINCE2CSMPSM

Tech Stack:SalesforceSales CloudService CloudExperience CloudIndustry CloudAgileScrumSAFeJIRAAzure DevOps (ADO)MS ProjectSmartsheetsGoogle WorkspaceGeminiNotebook LMClaudeAgentforceSalesforce Data CloudMuleSoft

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

6 days ago

Program Manager - Salesforce

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Hyderabad, Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Mid level

Key Responsibilities

•Own the end-to-end Salesforce delivery lifecycle, managing scope, timelines, risks, resourcing, dependencies, and Sold vs. Delivered margins.
•Lead Agile delivery using Scrum and SAFe, including sprint execution, backlog prioritisation, and delivery predictability for cross-functional teams.
•Create and manage integrated project plans and delivery roadmaps, providing transparent progress reporting and risk visibility.
•Drive enterprise AI architecture from a delivery perspective by setting tracking milestones for predictive and generative AI workstreams and managing downstream environment and data dependencies.
•Establish delivery governance and standards, manage stakeholder alignment through executive reporting and governance forums, and communicate proactively through escalations while tracking ROI and adoption metrics.

Travel: Low travel

Key Requirements

•10+ years total IT industry experience, including 5+ years delivering Salesforce projects.
•Experience delivering Salesforce implementations across Sales Cloud, Service Cloud, Experience Cloud and/or Industry clouds.
•Strong understanding of the Salesforce delivery lifecycle and ability to collaborate with Architects and Technical Leads (no hands-on configuration required).
•Salesforce certifications (Sales Cloud, Service Cloud, or Experience Cloud Consultant) plus a project/agile management certification (PMP, PMI-ACP, SAFe Agilist, PRINCE2, CSM, or PSM).
•Hands-on project management and collaboration tools experience (JIRA, Azure DevOps, MS Project, Smartsheets, Google Workspace) and practical awareness of AI-enabled delivery tools (e.g., Gemini, Notebook LM, Claude).

Experience:10+ yearsIT industrySalesforceSales CloudService CloudExperience CloudIndustry Cloud

Skills:Stakeholder managementExecutive communicationDelivery governanceRisk managementProject planning

Certifications:Sales Cloud ConsultantService Cloud ConsultantExperience Cloud ConsultantPMPPMI-ACPSAFe AgilistPRINCE2CSMPSM

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor