Customer Service Delivery Driver

Carvana
Charlotte, Concord
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Safety focus","Attention to detail","Communication","Reliability"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers while providing a great customer experience. Load and unload vehicles, inspect the hauler and vehicles for safe operation, complete customer paperwork, and add thorough notes to the customer tracking system. Drive safely in line with Carvana’s CMV Driver Qualification policy, maintaining a clean driving record and following all compliance requirements.

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FursaFursa
Carvana
Carvana
2 days ago

Customer Service Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers while providing a great customer experience. Load and unload vehicles, inspect the hauler and vehicles for safe operation, complete customer paperwork, and add thorough notes to the customer tracking system. Drive safely in line with Carvana’s CMV Driver Qualification policy, maintaining a clean driving record and following all compliance requirements.
Location: Charlotte, Concord
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using custom car haulers.
  • •Frequently load/unload vehicles and inspect the car-hauler to ensure vehicles are safe to drive.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
  • •Maintain a clean, safe, and compliant delivery experience in indoor/outdoor conditions.

Pay and Benefits

Salary: USD 20 - 22 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must be able to perform physically demanding tasks, including loading/unloading vehicles, detailing vehicles, and working 8+ hours.
  • •Must be able to read, write, speak, and understand English.
  • •Must be at least 21 years of age and possess a valid driver's license.
  • •Obtain required credentials in time (Notary within 90 days; DOT Medical Card; state specialty license requirements as applicable).
Experience:2+ years
Skills:Customer serviceSafety focusAttention to detailCommunicationReliability
Licenses:Valid driver's licenseNotaryChauffeur's licenseVehicle Verifier license
Certifications:DOT Medical Card
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn