Receptionist

Bupa
United Kingdom
Workplace: OnsiteFull timeGBP 13.75+ hourlyFunction: Administration & Executive AssistanceSkills: ["Customer service","Friendly","Approachable","Organised","Relationship building"]

Be the first point of contact for visitors at a Bupa care home, managing enquiries in person and over the phone. Handle new enquiries, run care home show-arounds, and support the Home Manager and Administrator with clerical tasks like maintaining paperwork and filing. Ensure daily and weekly tasks are completed while providing friendly, organised customer service that supports residents, families, and internal teams.

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FursaFursa
Bupa
Bupa
7 hours ago

Receptionist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Be the first point of contact for visitors at a Bupa care home, managing enquiries in person and over the phone. Handle new enquiries, run care home show-arounds, and support the Home Manager and Administrator with clerical tasks like maintaining paperwork and filing. Ensure daily and weekly tasks are completed while providing friendly, organised customer service that supports residents, families, and internal teams.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Act as the first point of contact for all visitors to the home.
  • •Manage new enquiries and respond in a timely manner face to face and over the phone.
  • •Conduct show-arounds within the care home.
  • •Support the Home Manager and Administrator with clerical duties including maintaining paperwork and filing.
  • •Ensure daily and weekly tasks are completed while handling enquiries.

Pay and Benefits

Salary: GBP 13.75 hourly
Perks:Paid LeaveSick PayPensionMealTravel Allowance

Key Requirements

  • •Previous experience as a Receptionist providing excellent customer service.
  • •Friendly, approachable manner face to face and over the phone.
  • •Strong organisational skills and ability to handle a varied workload.
  • •Ability to build strong relationships with residents, their families, and internal teams.
  • •Caring attitude with a focus on making a real difference to people’s lives.
Skills:Customer serviceFriendlyApproachableOrganisedRelationship building

Company Brief

Bupa
Bupa is an international healthcare group offering health insurance, care homes, hospitals, dental clinics, and health services. It provides private medical insurance and integrated care solutions across multiple countries for individuals and employers.
Industry: Health Insurance (Payers)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1947
WebsiteLinkedIn