OpenAI

3 months ago

AI Success Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Post-sales tech leader focused on driving adoption and value realization for OpenAI’s enterprise customers. You’ll own account health, lead deployment and enablement, map workflows, identify high-impact use cases, coordinate cross-functional workstreams, and communicate technical and business value to executive sponsors across Sydney-based deployments.

Location: Sydney

Workplace: Onsite

Employment Type: Full time

Job Function: Data Science & Machine Learning

Key Responsibilities

•Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization.
•Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio.
•Conduct technical enablement and configuration sessions across our broad product portfolio.
•Identify and validate use cases by embedding with customer teams to understand workflows and pain points.
•Lead account level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning.

Key Requirements

•8+ years of experience in technical customer facing roles such as technical account management, technical GenAI consulting, solutions architecture, technical delivery leadership, or deep technical enterprise SaaS adoption work.

Experience:8+ yearsAISaaSEnterprise

Skills:CommunicationProblem-solvingStakeholder managementProject managementLeadership

Languages:English

Tech Stack:OpenAI APIAPIsSDKsEmbeddingsRetrieval augmentationFine-tuning

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor

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OpenAI

3 months ago

AI Success Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Sydney

Workplace: Onsite

Employment Type: Full time

Job Function: Data Science & Machine Learning

Key Responsibilities

•Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization.
•Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio.
•Conduct technical enablement and configuration sessions across our broad product portfolio.
•Identify and validate use cases by embedding with customer teams to understand workflows and pain points.
•Lead account level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning.

Key Requirements

•8+ years of experience in technical customer facing roles such as technical account management, technical GenAI consulting, solutions architecture, technical delivery leadership, or deep technical enterprise SaaS adoption work.

Experience:8+ yearsAISaaSEnterprise

Skills:CommunicationProblem-solvingStakeholder managementProject managementLeadership

Languages:English

Tech Stack:OpenAI APIAPIsSDKsEmbeddingsRetrieval augmentationFine-tuning

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor