Product Experience Specialist (Full Time)

Lovable
Stockholm
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Extreme ownership","High velocity","Low-ego collaboration","Problem-solving","Communication"]

Own user problems end to end as a Lovable expert, solving issues with speed and clarity and escalating to engineering when needed. Improve the support stack by keeping the knowledge base current and designing smarter workflows. Act as the voice of the customer, feeding product feedback into product development. This full-time role is based in Lund or Stockholm and starts with a 3-month contract.

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FursaFursa
Lovable
Lovable
1 month ago

Product Experience Specialist (Full Time)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Own user problems end to end as a Lovable expert, solving issues with speed and clarity and escalating to engineering when needed. Improve the support stack by keeping the knowledge base current and designing smarter workflows. Act as the voice of the customer, feeding product feedback into product development. This full-time role is based in Lund or Stockholm and starts with a 3-month contract.
Location: Stockholm
Workplace: Onsite
Employment Type: Full time · 3 months
Job Function: Communications, PR & Community
Seniority: Graduate level

Key Responsibilities

  • •Solve user problems end to end by becoming a Lovable expert and escalating effectively to engineering when needed.
  • •Improve the support stack by keeping the internal knowledge base up to date and designing smarter workflows.
  • •Act as the voice of the customer by feeding product feedback directly into the product development team.
  • •Grow the scope as trust and ownership build, expanding internally and externally in engagement with users and community.

Key Requirements

  • •Recently completed a bachelor’s or master’s degree and looking to grow fast in a role with real responsibility.
  • •Spot problems before they’re pointed out, propose improvements, and follow through with ownership.
  • •Break down complex situations systematically and move quickly to unblock users even when issues are new.
  • •Curiosity to test ideas, try new approaches, and willingness to get things wrong early.
  • •Communicate warmly and precisely in user replies, bug reports, and internal process documentation.
Education:Bachelor's
Skills:Extreme ownershipHigh velocityLow-ego collaborationProblem-solvingCommunication
Languages:English
Tech Stack:IntercomClaudeLovable

Company Brief

Lovable
Lovable builds a conversational AI platform that lets users create apps and websites by chatting with AI, automating full‑stack development and integrations to rapidly produce production-ready software.
Industry: Developer Tools
Company Size: Medium (51 to 250 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series B
Headquarters: Stockholm, Sweden
Founded: 2023
WebsiteLinkedInGlassdoor