PrIME (WHS) Operations Business Process Expert

Procter & Gamble
Cincinnati
Workplace: OnsiteFull timeUSD 69,400 - 91,400 annuallyFunction: Communications, PR & CommunitySkills: ["Communication","Cross-functional collaboration","Coaching","Stakeholder influence","Problem-solving"]

Serve as site SME and system authority for the PrIME Warehouse Management System (WMS), ensuring reliable performance, operational continuity, and continuous improvement. Own system health, troubleshoot and resolve issues, and maintain the business continuity plan for outages. Drive configuration governance, end-to-end testing, and controlled deployments with platform teams. Build capability through coaching and standardized SOPs, and deliver reporting/visualizations using Power BI, supported by strong operational warehouse expertise.

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FursaFursa
Procter & Gamble
Procter & Gamble
6 days ago

PrIME (WHS) Operations Business Process Expert

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Serve as site SME and system authority for the PrIME Warehouse Management System (WMS), ensuring reliable performance, operational continuity, and continuous improvement. Own system health, troubleshoot and resolve issues, and maintain the business continuity plan for outages. Drive configuration governance, end-to-end testing, and controlled deployments with platform teams. Build capability through coaching and standardized SOPs, and deliver reporting/visualizations using Power BI, supported by strong operational warehouse expertise.
Location: Cincinnati
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Act as the site SME for PrIME, guiding system capabilities and solution options aligned to operational strategy.
  • •Monitor system health, ensure data integrity, and troubleshoot/resolve issues while minimizing operational disruption.
  • •Own Business Continuity Plan (BCP) execution for system outages and recovery scenarios.
  • •Lead system configuration governance, testing/validation, and controlled change deployments with central platform teams.
  • •Develop reporting and visualizations (using Power BI) and build site capability through training, office hours, SOPs, and documentation.

Pay and Benefits

Salary: USD 69,400 - 91,400 annually

Key Requirements

  • •Advanced user/system-owner proficiency in PrIME WMS.
  • •Strong operational knowledge of warehouse processes and flow.
  • •Proven ability to troubleshoot complex technical and operational issues.
  • •Ability to communicate and translate technical concepts into business language.
  • •Proficiency in Microsoft Office (e.g., Excel, PowerPoint) and cross-functional influence.
Skills:CommunicationCross-functional collaborationCoachingStakeholder influenceProblem-solving
Tech Stack:PrIME WMSPower BISQLMicrosoft OfficeExcelPowerPointOne Network

Company Brief

Procter & Gamble
Procter & Gamble is a global consumer goods company that develops, manufactures, and markets branded household, personal care, and health products across categories like beauty, grooming, health care, fabric & home care, and baby & family care.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1837
WebsiteLinkedIn