Sales Support Associate III

Tapestry
Virginia
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Communication","Customer service","Attention to detail","Organizational skills","Multitasking"]

Support store success by warmly greeting customers, operating POS accurately at the cash wrap, and maintaining a well-organized sales floor. Manage product flow from receiving through shipment processing and stockroom cleanliness, including discrepancies reporting and replenishment. Execute visual merchandising updates, suggest add-on products and gift cards, and follow Loss Prevention guidelines while providing confident assistance in a fast-paced retail environment.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support store success by warmly greeting customers, operating POS accurately at the cash wrap, and maintaining a well-organized sales floor. Manage product flow from receiving through shipment processing and stockroom cleanliness, including discrepancies reporting and replenishment. Execute visual merchandising updates, suggest add-on products and gift cards, and follow Loss Prevention guidelines while providing confident assistance in a fast-paced retail environment.
Location: Virginia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance as a brand ambassador.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash and media in compliance with policy.
  • •Receive, process, and organize shipments and transfers, reporting discrepancies and keeping the stockroom clean.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Suggest add-on products and promote gift cards, respond to customer requests, and adhere to Loss Prevention and housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of previous retail experience (cashier/stock/sales), preferably in luxury retail service.
  • •Knowledge of fashion trends and competition in the marketplace.
  • •Working knowledge of cash register systems, basic computer skills, and using iPad/laptop and Mobile POS.
  • •Strong attention to detail and organizational skills, with the ability to multitask in a fast-paced environment.
  • •Strong English language proficiency and ability to work a flexible schedule including nights, weekends, and peak retail days.
Experience:1+ yearsRetail
Skills:CommunicationCustomer serviceAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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