The North Face: Supervisor - Houston Premium Outlets

The North Face
United States
Workplace: OnsiteFull timeUSD 17.5 - 24 hourlyFunction: Communications, PR & CommunityExperience: 1+ yearsSkills: ["Communication","Coaching","Leadership","Influencing","Problem-solving"]

Lead daily store operations at The North Face by partnering with the Store Manager and Assistant Store Manager to drive exceptional customer engagement and operational excellence. Coach and develop associates, model consumer-centric selling behaviors, and monitor progress against sales goals and KPIs. Ensure merchandising standards, inventory integrity, and stockroom/shipping processes while maintaining safety and company policies. Support onboarding, loss prevention practices, and community engagement through local initiatives.

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The North Face
The North Face
1 day ago

The North Face: Supervisor - Houston Premium Outlets

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead daily store operations at The North Face by partnering with the Store Manager and Assistant Store Manager to drive exceptional customer engagement and operational excellence. Coach and develop associates, model consumer-centric selling behaviors, and monitor progress against sales goals and KPIs. Ensure merchandising standards, inventory integrity, and stockroom/shipping processes while maintaining safety and company policies. Support onboarding, loss prevention practices, and community engagement through local initiatives.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Deliver personalized customer engagement through genuine interactions.
  • •Support the store team in achieving and exceeding sales goals by monitoring KPIs and individual goals.
  • •Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
  • •Supervise daily store operations including opening/closing, floor coverage, and task delegation.
  • •Maintain visual merchandising standards and support stockroom operations for inventory, shipments, and timely product flow.

Pay and Benefits

Salary: USD 17.5 - 24 hourly

Key Requirements

  • •1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
  • •Ability to drive results through store teams and exceed sales and profit goals.
  • •Strong coaching and motivating skills to build high-performing, diverse teams.
  • •Strong verbal and written communication skills with ability to influence across all levels.
  • •Comfort using word processing, spreadsheets, and retail software tools; ability to perform physical tasks on the sales floor.
Experience:1+ yearsRetail
Skills:CommunicationCoachingLeadershipInfluencingProblem-solving
Tech Stack:Word processingSpreadsheetsRetail software

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn