Key Account Manager
Shanghai
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Customer focus","Cross-functional coordination","Sales planning","Forecasting","Communication"]Own and execute sales plans to achieve targets and support business strategy for fastening system solutions. Manage and grow OEM and Tier supplier business, visit key customers regularly, increase SEF penetration across assigned OEMs and supply-chain tiers, secure orders, and coordinate with customer service and plants for timely delivery. Handle customer complaints cross-functionally, monitor inventory/freight risk, and produce forecasts, budgets, and sales reports while gathering market intelligence.
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