Social Intelligence Director

Ipsos
Chicago, New York
Workplace: HybridFull timeUSD 100,000 - 120,000 annuallyFunction: Executive & General ManagementExperience: 6+ yearsEducation: bachelorsSkills: ["Strategic advisory","Leadership","Client management","Storytelling","Attention to detail"]

Lead Ipsos Social Intelligence Analytics as a Director, partnering with Fortune 500 clients to translate social media and other unstructured data into consumer-driven insights. Oversee research design, project execution, deliverables, and report development, guiding teams through quantitative and qualitative assessments. You’ll act as a strategic advisor and team lead, using social intelligence technologies to deliver fast, scalable, and actionable storytelling across topics like brand health, sustainability, and product innovation.

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Ipsos
Ipsos
1 month ago

Social Intelligence Director

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Job Summary

Lead Ipsos Social Intelligence Analytics as a Director, partnering with Fortune 500 clients to translate social media and other unstructured data into consumer-driven insights. Oversee research design, project execution, deliverables, and report development, guiding teams through quantitative and qualitative assessments. You’ll act as a strategic advisor and team lead, using social intelligence technologies to deliver fast, scalable, and actionable storytelling across topics like brand health, sustainability, and product innovation.
Location: Chicago, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Act as a trusted strategic advisor and entrepreneurial leader focused on growing the business through social intelligence, analytics, and market research solutions.
  • •Lead internal teams on research design, project execution, and deliverables to meet client objectives for social landscape understanding, segments, trends, and brand health tracking.
  • •Guide quantitative and qualitative assessments of consumer conversations across social media, review sites, forums, and other large unstructured data sets.
  • •Lead and consult with account teams on research design, insights development, data visualization, and storytelling to bring social data to life.
  • •Mentor and champion the service line to foster team collaboration, development, and expertise through purpose-driven leadership.

Pay and Benefits

Salary: USD 100,000 - 120,000 annually
Perks:Paid LeaveHealth InsuranceWellness StipendFlexible Work

Key Requirements

  • •At least 6 years of experience in social intelligence, market research (qualitative + quantitative), and/or data analytics, including social analytics techniques beyond platform capabilities.
  • •Demonstrated expertise structuring unstructured data using text mining, text analytics, and/or topic modeling to produce in-depth, actionable insights.
  • •Intellectually curious and social savvy with a data-driven, detail-focused approach to accuracy.
  • •Highly motivated, self-directed, and thrives in a managerial role.
  • •Bachelor’s degree or higher with excellent written, verbal, and presentation skills.
Experience:6+ yearsMarket researchData analyticsArtificial intelligence
Education:Bachelor's
Skills:Strategic advisoryLeadershipClient managementStorytellingAttention to detail
Languages:US
Tech Stack:Artificial intelligenceA.I. Powered Advanced AnalyticsSynthesioText miningTopic modelingData visualization

Company Brief

Ipsos
Global market research and consulting firm providing public opinion polling, market intelligence, and analytics to help organizations understand consumers, citizens, and markets across sectors and geographies.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1975
WebsiteLinkedIn