Principal Product Designer - Strategic Discovery (all genders)

Zalando
Berlin
Workplace: OnsiteFull timeFunction: Design (Product/UX/UI/Visual)Skills: ["Facilitation","Cross-functional alignment","Strategic thinking","Synthesis","Problem framing"]

Lead strategic product discovery within Partner Tech, bridging User Research, Product Management, and Design Strategy. Master qualitative and quantitative research to frame complex problems, synthesize insights into experience models, structural wireframes, and service blueprints, and translate findings into narratives and benchmarks for executive alignment. Co-create prioritization frameworks that shape the long-term roadmap and support partners’ commercial growth and operational efficiency in an ambiguous, system-heavy environment.

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Zalando
Zalando
2 months ago

Principal Product Designer - Strategic Discovery (all genders)

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Last checked: 13 hours agoStatus: Live

Job Summary

Lead strategic product discovery within Partner Tech, bridging User Research, Product Management, and Design Strategy. Master qualitative and quantitative research to frame complex problems, synthesize insights into experience models, structural wireframes, and service blueprints, and translate findings into narratives and benchmarks for executive alignment. Co-create prioritization frameworks that shape the long-term roadmap and support partners’ commercial growth and operational efficiency in an ambiguous, system-heavy environment.
Location: Berlin
Workplace: Onsite
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead strategic product discoveries in the Discovery phase, navigating ambiguity and complex problem framing.
  • •Develop research and discovery strategies across the product development lifecycle with Product Managers and designers.
  • •Materialize product strategy by shaping concepts using customer journey mapping, JTBD, structural documentation, and design direction.
  • •Translate field research into clear narratives, storyboards, and qualitative benchmarks to secure executive buy-in and resources.
  • •Partner with Product Management to co-create prioritization frameworks and connect user pain points to commercial metrics and operational efficiency.

Pay and Benefits

Perks:Paid LeaveEquityRelocationGym MembershipLearning BudgetHealth Insurance

Key Requirements

  • •Proven expertise selecting and applying qualitative and quantitative research methods across product discovery.
  • •Translate abstract customer insights into tangible concept models, low-to-mid fidelity flows, structural wireframes, and service blueprints.
  • •Synthesize unstructured data into cohesive customer/partner archetypes, user segmentations, and end-to-end journey maps.
  • •Translate complex insights into actionable CX visions and align short-, mid-, and long-term experience strategies with business ambitions.
  • •Run large, complex workshops to drive cross-functional alignment and enable discovery practices in product teams.
Experience:E-commerceFashionUser research
Skills:FacilitationCross-functional alignmentStrategic thinkingSynthesisProblem framing

Company Brief

Zalando
Zalando operates a leading European online marketplace for fashion and lifestyle products, offering clothing, shoes and accessories from international brands and local labels, plus logistics and marketing services to partner brands and retailers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2008
WebsiteLinkedIn