Commercial Services Specialist II (Manheim)

AutoTrader.com
United States
Workplace: OnsiteFull timeUSD 22.07 - 33.13 hourlyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: high_schoolSkills: ["Customer service","Multitask","Communications","Organizational skills","Safety awareness"]

Serve as a key point of contact for clients in the assigned market center, auction, or CAIs digital platforms. Manage account relationships and resolve customer issues in collaboration with the national sales team, auction representatives, and stakeholders. Perform data entry, maintain electronic vehicle files, coordinate transportation needs, reconcile vehicle preparation charges, support post-sale invoicing, and produce sales/expense and other operational reports.

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FursaFursa
AutoTrader.com
AutoTrader.com
5 days ago

Commercial Services Specialist II (Manheim)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Serve as a key point of contact for clients in the assigned market center, auction, or CAIs digital platforms. Manage account relationships and resolve customer issues in collaboration with the national sales team, auction representatives, and stakeholders. Perform data entry, maintain electronic vehicle files, coordinate transportation needs, reconcile vehicle preparation charges, support post-sale invoicing, and produce sales/expense and other operational reports.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as a key point of contact to resolve client issues in collaboration with the national sales team, auction representatives, and stakeholders.
  • •Manage account relationships, maintain effective communications, and ensure customer requirements are met.
  • •Handle vehicle-related data and coordination, including recon/vehicle charges, electronic vehicle files, and floor price entry.
  • •Respond to customer inquiries about vehicles and support problem resolution while coordinating transportation needs.
  • •Prepare sale vehicle run process, reconcile bills for vehicle preparation, support post-sale invoicing, and produce operational reports.

Pay and Benefits

Salary: USD 22.07 - 33.13 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •High School Diploma/GED and 3 years’ experience in a related field (or an equivalent combination such as further degree/certification; or 5 years’ experience).
  • •Prior clerical or administrative experience required.
  • •Proficient in Microsoft Excel.
  • •Ability to work in a fast-paced environment, receptive to change, and able to multitask.
  • •Commitment to providing excellent customer service and strong communications/organizational skills.
Experience:3+ years
Education:High School
Skills:Customer serviceMultitaskCommunicationsOrganizational skillsSafety awareness
Tech Stack:Microsoft Excel

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn