Relationship Manager (Tamil speaker)

Exinity
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Client service","Communication","Analytical skills","Problem-solving","Self-motivated"]

Own the onboarding and growth of a portfolio of forex/CFD clients by using a value-based relationship approach. Meet individual and team KPI targets through personalized client support, prospect research, and sales enablement using tools, reports, and business insights. Build trusted relationships, handle client needs and concerns, coordinate with internal teams to resolve issues, and translate complex market data into clear investment guidance while staying compliant.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Exinity
Exinity
19 hours ago

Relationship Manager (Tamil speaker)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Own the onboarding and growth of a portfolio of forex/CFD clients by using a value-based relationship approach. Meet individual and team KPI targets through personalized client support, prospect research, and sales enablement using tools, reports, and business insights. Build trusted relationships, handle client needs and concerns, coordinate with internal teams to resolve issues, and translate complex market data into clear investment guidance while staying compliant.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Meet and exceed personal and team KPI targets.
  • •Activate, retain, and grow the customer portfolio through personalized voice and social media support.
  • •Develop and maintain professional, trusted relationships with active clients and keep them updated on developments.
  • •Research prospects and customer potential, and prepare efficient sales activities using available tools, reports, and business insights.
  • •Listen to customers, offer solutions, coordinate with relevant departments to resolve issues and complaints, and provide feedback on customer needs and concerns.

Key Requirements

  • •Native Tamil and fluent English; additional languages are an advantage.
  • •Deep understanding of forex trading, currency pairs, and the factors that influence their dynamics.
  • •Ability to analyze financial markets, economic indicators, and macroeconomic trends.
  • •Experience working in sales for a CFD broker (experience managing a sales team at a CFD broker is an advantage).
  • •University degree (Business, Finance, Economics, or a relevant field) with strong communication, stakeholder networking, and reporting skills.
Experience:CFD brokerForex markets
Education:Bachelor's
Skills:Client serviceCommunicationAnalytical skillsProblem-solvingSelf-motivated
Languages:TamilEnglish

Company Brief

Exinity
Exinity operates online trading platforms and financial services brands, offering retail forex and CFD trading, digital trading tools, and market education to individual traders worldwide.
Industry: Trading Platforms
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Website