Tradefloor support Junior Analyst

Phoenix Group
London, Edinburgh
Workplace: HybridFull timeFunction: Product ManagementSkills: ["Problem-solving","Attention to detail","Communication","Interpersonal skills","Collaboration"]

Provide first-line support for trading and financial applications (including BlackRock Aladdin, Bloomberg, and Tradeweb), troubleshooting issues, monitoring system performance, and escalating risks. Assist with user access management and permissions, collaborate with end-users to understand needs, and maintain documentation/knowledge-base materials. Join the Asset Management Technology Solutions team to build skills in financial technology and trading support.

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Phoenix Group
Phoenix Group
2 days ago

Tradefloor support Junior Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Provide first-line support for trading and financial applications (including BlackRock Aladdin, Bloomberg, and Tradeweb), troubleshooting issues, monitoring system performance, and escalating risks. Assist with user access management and permissions, collaborate with end-users to understand needs, and maintain documentation/knowledge-base materials. Join the Asset Management Technology Solutions team to build skills in financial technology and trading support.
Location: London, Edinburgh
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Provide first-line support for trading and financial applications such as BlackRock Aladdin, Bloomberg, Tradeweb, and other platforms.
  • •Assist with troubleshooting and resolving technical issues.
  • •Monitor system performance and escalate potential issues.
  • •Support user access management and permissions.
  • •Collaborate with end-users and maintain documentation/knowledge-base materials.

Pay and Benefits

Salary: GBP 41,000 annually
Perks:Private MedicalAnnual LeavePensionLife AssuranceIncome ProtectionVolunteering

Key Requirements

  • •A keen interest in financial services and technology.
  • •Basic understanding of financial markets and trading processes (training provided).
  • •Familiarity with Microsoft Excel and willingness to learn trading platforms.
  • •Exposure to scripting/coding (SQL, Python, PowerShell) is desirable but not essential.
  • •Strong problem-solving, attention to detail, and excellent communication skills.
Education:
Skills:Problem-solvingAttention to detailCommunicationInterpersonal skillsCollaboration
Languages:US
Tech Stack:BlackRock AladdinBloombergTradewebMicrosoft ExcelSQLPythonPowerShell

Company Brief

Phoenix Group
A UK long-term savings and retirement business operating brands including Standard Life, SunLife, Phoenix Life and ReAssure, managing pensions, annuities and wealth solutions with c.12 million customers and large assets under administration.
Industry: Wealth Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1782
Glassdoor
Glassdoor: 3.8
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