Call center agent

Qureos
Manama
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Communication","Rapport-building","Customer service","Self-motivation","Sales support"]

Handle both incoming and outgoing calls while delivering customer service and supporting sales efforts. In this role, you’ll need strong communication skills and the ability to maintain a positive rapport with callers. You should be self-motivated, high-energy, and driven to perform consistently, ensuring callers receive responsive, professional support throughout each interaction.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Qureos
Qureos
2 days ago

Call center agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Handle both incoming and outgoing calls while delivering customer service and supporting sales efforts. In this role, you’ll need strong communication skills and the ability to maintain a positive rapport with callers. You should be self-motivated, high-energy, and driven to perform consistently, ensuring callers receive responsive, professional support throughout each interaction.
Location: Manama
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Answer incoming calls and assist callers.
  • •Make outgoing calls as needed for the role.
  • •Provide customer service during phone interactions.
  • •Support sales activities through call handling.
  • •Ensure professional, positive communication and rapport with callers.

Key Requirements

  • •Be self-motivated with high energy and drive to succeed in call-based work.
  • •Demonstrate strong communication skills for phone interactions.
  • •Maintain good rapport with customers during calls.
  • •Support both sales and customer service activities as part of the role.
  • •Ability to manage incoming and outgoing calls effectively.
Skills:CommunicationRapport-buildingCustomer serviceSelf-motivationSales support

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn