Business Support Manager

Serco
United Kingdom
Workplace: OnsiteFull timeFunction: Product ManagementEducation: bachelorsSkills: ["Leadership","Stakeholder management","Communication","People management","Data analysis"]

Lead business support services across RNAS Culdrose and RNAS Yeovilton, ensuring effective people operations, governance, reporting, and business continuity. Manage and develop the Business Support team, coordinate management information and decision-ready reporting, and support financial and commercial activities including payroll, invoicing, procurement support, forecasting, and performance reporting. Serve as the lead for incident management and GDPR activities while building strong stakeholder relationships and driving continuous improvement and social value initiatives.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Serco
Serco
3 days ago

Business Support Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Lead business support services across RNAS Culdrose and RNAS Yeovilton, ensuring effective people operations, governance, reporting, and business continuity. Manage and develop the Business Support team, coordinate management information and decision-ready reporting, and support financial and commercial activities including payroll, invoicing, procurement support, forecasting, and performance reporting. Serve as the lead for incident management and GDPR activities while building strong stakeholder relationships and driving continuous improvement and social value initiatives.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Lead business support services across the Royal Navy Support portfolio, ensuring delivery of people operations, governance, and support activities.
  • •Manage and develop the Business Support team, including Workforce Administrator, Contract Administrator, Technical Administrator, and Training Cell roles.
  • •Coordinate governance activities, management information, and reporting to provide accurate and timely inputs for decision-making.
  • •Deliver financial and commercial support, including payroll, invoicing, procurement support, forecasting, and performance reporting.
  • •Lead business continuity, incident management, and GDPR activities across the portfolio.

Pay and Benefits

Perks:Paid LeavePensionLearning BudgetEmployee AssistanceWellness Stipend

Key Requirements

  • •Degree-qualified in a business or management-related discipline, or able to demonstrate significant management experience in a similar environment.
  • •Experienced in people management and HR processes, including governance and operational support services.
  • •Experience leading financial and commercial support activities such as payroll, invoicing, procurement support, forecasting, and performance reporting.
  • •Lead business continuity, incident management, and General Data Protection Regulation (GDPR) activities.
  • •Confident leader with strong stakeholder management, communication, and data-driven decision-making skills.
Education:Bachelor's in business or management-related discipline
Skills:LeadershipStakeholder managementCommunicationPeople managementData analysis

Eligibility

Security Clearance:BPSSCTCSC

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn