Customer Experience Banker - Lexington Branch Mansfield, OH (32-35 hrs/wk - Full Benefits Eligibility)

Huntington Bancshares
United States
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Problem-solving","Relationship management","Communication","Sales discipline"]

Serve walk-in customers as a financial concierge, building and retaining consumer and business relationships by identifying financial goals and recommending deposit and other banking products. Provide accurate, efficient transaction processing and daily balancing while delivering exemplary customer service. Use a disciplined sales process, referrals, follow-up, and education to deepen partnerships, and adhere to all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
22 hours ago

Customer Experience Banker - Lexington Branch Mansfield, OH (32-35 hrs/wk - Full Benefits Eligibility)

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Last checked: 7 hours agoStatus: Live

Job Summary

Serve walk-in customers as a financial concierge, building and retaining consumer and business relationships by identifying financial goals and recommending deposit and other banking products. Provide accurate, efficient transaction processing and daily balancing while delivering exemplary customer service. Use a disciplined sales process, referrals, follow-up, and education to deepen partnerships, and adhere to all operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products and support their understanding of those options.
  • •Proactively grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals from customers and partners.
  • •Educate and refer customers to other bank areas to deepen relationships and strengthen partnerships.
  • •Follow operational, security, risk, and regulatory policies and procedures while balancing daily transactions accurately.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's degree.
  • •1+ year of customer service experience in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort using technology such as mobile and online banking services.
  • •Demonstrated ability to deliver customer service and communicate effectively to support relationship building.
Experience:1+ yearsBankingFinancial servicesRetail salesCustomer service
Education:High School
Skills:Customer serviceProblem-solvingRelationship managementCommunicationSales discipline
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn