Operations Performance & Compliance Manager

Qantas Airways
Melbourne
Workplace: HybridFull timeFunction: Legal, Risk & ComplianceSkills: ["Stakeholder management","Communication","Presentation","Analytical thinking","Autonomy"]

Lead safety, compliance, governance, and operational performance activities across Jetstar Operations Delivery. Oversee internal and external audits, facilitate safety forums and governance meetings, and partner with operational leaders to manage risk and improve compliance outcomes. Deliver reporting and insights to support decision-making, identify process and technology opportunities, and shape a proactive safety and compliance culture while occasionally traveling to support audits and stakeholder engagement.

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Qantas Airways
Qantas Airways
16 hours ago

Operations Performance & Compliance Manager

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead safety, compliance, governance, and operational performance activities across Jetstar Operations Delivery. Oversee internal and external audits, facilitate safety forums and governance meetings, and partner with operational leaders to manage risk and improve compliance outcomes. Deliver reporting and insights to support decision-making, identify process and technology opportunities, and shape a proactive safety and compliance culture while occasionally traveling to support audits and stakeholder engagement.
Location: Melbourne
Workplace: Hybrid
Employment Type: Full time · 15 months
Job Function: Legal, Risk & Compliance
Seniority: Manager level

Key Responsibilities

  • •Lead and manage compliance, governance, and safety management activities across Operations Delivery.
  • •Oversee internal and external audits to ensure regulatory and organisational requirements are met.
  • •Facilitate safety forums, governance meetings, and stakeholder discussions, providing recommendations and driving accountability.
  • •Partner with Jetstar and Qantas Group leaders to manage risk, improve performance, and strengthen compliance outcomes.
  • •Deliver reporting and insights, identify process improvements and efficiency opportunities, and support technology-enabled operational gains.
Travel: Low travel

Pay and Benefits

Perks:Travel Allowance

Key Requirements

  • •Proven experience in safety, compliance, governance, audit, or risk management environments.
  • •Experience leading audits, investigations, compliance reviews, or governance activities.
  • •Strong stakeholder engagement skills and the ability to influence at all levels.
  • •Exceptional communication and presentation skills, including facilitating meetings and presenting complex information.
  • •Strong analytical and problem-solving skills, balancing detail with strategic thinking, with the ability to work autonomously and manage competing priorities.
Skills:Stakeholder managementCommunicationPresentationAnalytical thinkingAutonomy
Languages:English

Company Brief

Qantas Airways
Australia’s flag carrier providing domestic, international and freight air services, operating Qantas, Jetstar and QantasLink brands, plus a loyalty business (Qantas Frequent Flyer) and aviation services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Mascot, NSW, Australia
Founded: 1920
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