Customer Portal Operations Support – Taiwan

Provide day-to-day operational support for the Customer Portal, focusing on regional enablement, training, content readiness, and customer adoption. Support user access requests, portal maintenance, governance alignment, and routine updates. Deliver internal training and assist with customer training sessions, preparing demos and reference materials. Coordinate CIP (Continuous Improvement Program) rollout activities and support translation and localized content reviews to ensure accuracy, completeness, and adoption across regional teams.