Assistant Concession Manager, Jimmy Choo DJ Pacific Fair

Jimmy Choo
Australia
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Coaching","Teamwork","Customer service","Analysis","Motivation"]

Analyze store business performance and implement action plans to achieve sales and margin objectives. Partner with the Retail Manager to drive store KPI performance, reporting, and competitor/product opportunity insights. Lead and motivate the team through coaching, training follow-ups, and daily/weekly briefings. Ensure brand-leading client service, manage customer database/CRM actions, and oversee stock, shrinkage, cost control, compliance, and visual merchandising standards.

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Jimmy Choo
Jimmy Choo
7 hours ago

Assistant Concession Manager, Jimmy Choo DJ Pacific Fair

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Analyze store business performance and implement action plans to achieve sales and margin objectives. Partner with the Retail Manager to drive store KPI performance, reporting, and competitor/product opportunity insights. Lead and motivate the team through coaching, training follow-ups, and daily/weekly briefings. Ensure brand-leading client service, manage customer database/CRM actions, and oversee stock, shrinkage, cost control, compliance, and visual merchandising standards.
Location: Australia
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Analyze store performance and competitors to prepare periodic reporting and identify product availability and market trends to maximize productivity.
  • •Drive sales and margin performance by partnering with the Retail Manager and managing sell-through performance against objectives.
  • •Set team objectives, coach and train staff, run daily/weekly briefings, and support onboarding while maintaining professional brand standards.
  • •Ensure superior client service by following up with the team, engaging with brand clients, and building long-term customer relationships through CRM actions.
  • •Oversee store operations: manage stock/backroom organization, enforce security and shrinkage controls, ensure policy compliance, and maintain visual merchandising and presentation standards.

Key Requirements

  • •Analyze the store business and propose/implement action plans to reach qualitative and quantitative objectives, improving results and supporting business strategy.
  • •Partner with the Retail Manager to maximize sales and margin goals and manage sales performance against store KPIs.
  • •Lead and develop a high-performance team through training, coaching, personalized objectives, and motivating daily/weekly briefing routines.
  • •Deliver superior customer service standards and act as a brand ambassador in client interactions to enhance the brand experience.
  • •Manage store operations including stock/backroom organization, shrinkage/security measures, compliance with policies, inventory accuracy, and cost-efficient budgeting.
Skills:LeadershipCoachingTeamworkCustomer serviceAnalysisMotivation
Tech Stack:CRM

Company Brief

Jimmy Choo
British luxury fashion brand known for high-end shoes, handbags, and accessories, founded by designer Jimmy Choo. Operates globally as part of a larger publicly listed fashion group, with a presence in retail, wholesale and e-commerce.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1996
WebsiteLinkedIn