Lead Customer Service Engineer

Cadence Design Systems
Pune
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Skills: []

Lead Customer Service Engineer responsible for guiding customer-facing engineering support, diagnosing and resolving complex Cadence product issues, and mentoring junior engineers. Collaborates with customers and internal teams to deliver high-quality service, drive issue resolution, and ensure satisfaction while maintaining Cadence’s service standards.

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Cadence Design Systems
Cadence Design Systems
4 months ago

Lead Customer Service Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead Customer Service Engineer responsible for guiding customer-facing engineering support, diagnosing and resolving complex Cadence product issues, and mentoring junior engineers. Collaborates with customers and internal teams to deliver high-quality service, drive issue resolution, and ensure satisfaction while maintaining Cadence’s service standards.
Location: Pune
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Company Brief

Cadence Design Systems
Provides electronic design automation (EDA) software, IP, and services for semiconductor and systems companies to design, verify, and implement integrated circuits, systems-on-chip, and electronic systems across industries including communications, automotive, and consumer electronics.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1988
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Glassdoor: 3.9
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