Senior Specialist - Customer Success (Istanbul, TR)
Midis Group
Istanbul
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 3+ yearsEducation: bachelorsSkills: ["Communication","Relationship-building","Problem-solving","Stakeholder management","Customer focus"]The Senior Specialist - Customer Success works with customers through all stages from sales to deployment, ensuring service excellence and timely complaint management to attract and retain customers. Responsibilities include understanding customers’ goals, coordinating with sales, and delivering insights from customer data to drive renewals and healthy relationships.

