Manager, Commercial Support (Fairfax, VA)

Sandy Spring Bancorp
United States
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 7+ yearsSkills: ["Customer service","Problem-solving","Time management","Communication","Analytical skills"]

Lead a team of Wholesale Relationship Specialists supporting commercial banking clients across loan and deposit origination and servicing. Hire, onboard, and develop direct reports while coordinating pipeline assignments for closings, documentation review, and deposit account setup. Handle escalated client inquiries, ensure compliance with federal and state banking regulations (including BSA/AML), and approve complex loan packages and large wire/cashier’s check requests. Deliver portfolio reports, coach on performance metrics, and act as a subject matter expert for treasury management and specialized lending.

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Sandy Spring Bancorp
Sandy Spring Bancorp
1 month ago

Manager, Commercial Support (Fairfax, VA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead a team of Wholesale Relationship Specialists supporting commercial banking clients across loan and deposit origination and servicing. Hire, onboard, and develop direct reports while coordinating pipeline assignments for closings, documentation review, and deposit account setup. Handle escalated client inquiries, ensure compliance with federal and state banking regulations (including BSA/AML), and approve complex loan packages and large wire/cashier’s check requests. Deliver portfolio reports, coach on performance metrics, and act as a subject matter expert for treasury management and specialized lending.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Hire, onboard, manage, train, coach, mentor, and develop Wholesale Relationship Specialists; promote a high-accountability team environment.
  • •Coordinate and prioritize pipeline assignments for internal/external loan closings, documentation preparation/review, deposit account opening, and administration of acquisition, development, and construction loans.
  • •Manage and respond to daily client requests and escalated issues, performing research and troubleshooting; log and resolve complaints per bank policies.
  • •Ensure regulatory compliance for team activities, including BSA/AML requirements and loan/deposit origination and administration policies; support remediation and process improvements.
  • •Extract and deliver management reporting for portfolio oversight, maintain CRM/data integrity, and approve complex loan packages plus large departmental wires and cashier’s checks.

Key Requirements

  • •Seven-plus years of commercial or retail banking (or industry-related) experience.
  • •Three-plus years of commercial and/or commercial real estate loan and deposit experience.
  • •High school diploma or equivalent required; undergraduate degree in business or finance preferred.
  • •Experience managing and mentoring, or providing training/coaching to others (preferred).
  • •Expert proficiency reading/interpreting title policies and master deeds of trust, and strong commercial loan documentation knowledge.
Experience:7+ yearsCommercial bankingRetail bankingCommercial real estate lendingBanking operations
Skills:Customer serviceProblem-solvingTime managementCommunicationAnalytical skills
Tech Stack:Microsoft 365 SuiteCRMCore bank applicationsQ2-online banking platformLoan origination softwareBank loan documentation softwareConstruction Management software

Company Brief

Sandy Spring Bancorp
Bank holding company for Sandy Spring Bank, providing commercial and personal banking, lending, treasury management, and wealth services across the Mid-Atlantic region. Serves businesses, individuals, and nonprofit organizations through a branch and digital banking network.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Olney, United States
Founded: 1868
WebsiteLinkedIn