Range Service Specialist

Ocado Group
Sofia
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Attention to detail","Analytical thinking","Communication","Collaboration","Time management","Organizational skills","Ownership mindset","Adaptability"]

Own the product database that enables automated robotic grocery handling. Manage the end-to-end lifecycle of thousands of SKUs, analyze success/error performance metrics, and continuously refine the enabled product list for efficiency. Collaborate with Partner Success, Product Managers, and supply chain stakeholders to assess range expansion candidates and provide evidence-based recommendations. Perform offline training-data annotation and support tool feedback to improve AI algorithms and internal range management systems.

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FursaFursa
Ocado Group
Ocado Group
2 days ago

Range Service Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Own the product database that enables automated robotic grocery handling. Manage the end-to-end lifecycle of thousands of SKUs, analyze success/error performance metrics, and continuously refine the enabled product list for efficiency. Collaborate with Partner Success, Product Managers, and supply chain stakeholders to assess range expansion candidates and provide evidence-based recommendations. Perform offline training-data annotation and support tool feedback to improve AI algorithms and internal range management systems.
Location: Sofia
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Manage the end-to-end lifecycle of thousands of SKUs to maintain a high-quality product database.
  • •Analyze product metrics (success and error rates) to align the product list with operational goals.
  • •Refine the Enabled Products list by identifying and removing low-performing items to maximize robotic efficiency.
  • •Evaluate new candidate items for range expansion by estimating operational impact and pick complexity.
  • •Conduct offline annotation of training data and test internal annotation and range management tools, providing feedback to Engineering.

Pay and Benefits

Perks:Paid LeaveLife InsuranceParental Leave

Key Requirements

  • •Proficiency in English to communicate clearly and confidently with diverse teams.
  • •Strong attention to detail for high-precision data annotation and list management.
  • •Analytical thinking to review performance metrics and identify operational trends.
  • •Proven ability to collaborate across teams, especially with Product and Engineering functions.
  • •Ability to work on-site in the Sofia office for coordination with the robotics lab.
Experience:RoboticsAIAutomated retail
Skills:Attention to detailAnalytical thinkingCommunicationCollaborationTime managementOrganizational skillsOwnership mindsetAdaptability
Languages:English
Tech Stack:Artificial IntelligenceMachine LearningRoboticsBig DataCloudIoTJiraSpreadsheetsDashboards

Company Brief

Ocado Group
Ocado Group provides end-to-end automation, robotics, and software solutions for online grocery retail and logistics, licensing its Ocado Smart Platform to supermarket partners worldwide while operating its own retail joint ventures.
Industry: Supply Chain Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hatfield, United Kingdom
Founded: 2000
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn