Lead/Asst.Manager - RMG

Black Box
Bengaluru, Mumbai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 6-12 yearsEducation: bachelorsSkills: ["Stakeholder management","Conflict resolution","Employee engagement","Collaboration","Data-driven decision-making"]

Lead resource and workforce planning for IT service delivery and project management operations. Manage demand forecasting, capacity planning, staffing, allocation, and bench utilization to ensure timely fulfillment of project staffing needs. Partner with delivery, talent acquisition, account teams, and vendors across business units and geographies, using workforce management tools and reporting/analytics to drive utilization, fulfillment, and governance outcomes.

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FursaFursa
Black Box
Black Box
1 month ago

Lead/Asst.Manager - RMG

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead resource and workforce planning for IT service delivery and project management operations. Manage demand forecasting, capacity planning, staffing, allocation, and bench utilization to ensure timely fulfillment of project staffing needs. Partner with delivery, talent acquisition, account teams, and vendors across business units and geographies, using workforce management tools and reporting/analytics to drive utilization, fulfillment, and governance outcomes.
Location: Bengaluru, Mumbai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Manage end-to-end resource lifecycle including demand forecasting, capacity planning, staffing, and deployment for projects.
  • •Perform demand-supply analysis and allocate resources based on skillsets, availability, and business priorities.
  • •Ensure optimal bench utilization through internal movement, reskilling, and cross-skilling; minimize unbilled workforce.
  • •Forecast workforce requirements and develop quarterly and long-term workforce strategies with leadership.
  • •Collaborate with delivery managers, talent acquisition, account teams, and vendors; provide reporting and governance on utilization, fulfillment, attrition, and pipeline health.

Key Requirements

  • •Bachelor’s degree in Engineering or related field.
  • •6–12 years of experience in Resource Management / PMO / Workforce Planning.
  • •Experience in IT services, especially IT Infrastructure, Cloud, and Cyber Security domains.
Experience:6-12 yearsIT servicesIT infrastructureCloudCyber securityAPAC
Education:Bachelor's
Skills:Stakeholder managementConflict resolutionEmployee engagementCollaborationData-driven decision-making
Tech Stack:Oracle Fusion HCMPower BIMS ExcelMS PowerPointMS AccessGTDDashboardsWorkforce management tools

Company Brief

Black Box
Provides technology infrastructure and managed IT services for enterprises, including network connectivity, data center solutions, collaboration/AV systems, and managed security and support services.
Industry: Professional Services
Headquarters: Pittsburgh, United States
Founded: 1976
Website