Fiserv

1 month ago

Card Services Collection Agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Responsible for contacting the proper party to describe the debt and arrange payment plans, negotiating settlements in compliance with regulations and policy. Documents all discussions, ensures timely resolution of cases, and works to overcome objections while maintaining compliance in a call-center environment.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Establish rapport with debtors to overcome objections and negotiate payment arrangements.
•Detail all discussions and actions in the collections system, confirm payments, and finalize calls.
•Ensure successful and timely completion of assigned cases.
•Clearly outline issues requiring resolution for escalation.
•Adhere to applicable regulations and established policies during collection activities.

Pay and Benefits

Perks:Health InsuranceTuition AssistancePaid HolidaysEquityRetirement

Key Requirements

•High School Diploma or equivalent.
•Prior call center experience.
•Prior collections experience (preferred).
•Knowledge of collections regulations including the Fair Debt Collection Practices Act.
•Must currently possess valid and unrestricted U.S. work authorization; sponsorship not available.

Experience:FintechPaymentsCollections

Education:High School

Skills:CommunicationNegotiationCustomer serviceProblem-solvingAttention to detail

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv

Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Brookfield, United States

Founded: 1984

Website LinkedIn

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Fiserv

1 month ago

Card Services Collection Agent

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Establish rapport with debtors to overcome objections and negotiate payment arrangements.
•Detail all discussions and actions in the collections system, confirm payments, and finalize calls.
•Ensure successful and timely completion of assigned cases.
•Clearly outline issues requiring resolution for escalation.
•Adhere to applicable regulations and established policies during collection activities.

Pay and Benefits

Perks:Health InsuranceTuition AssistancePaid HolidaysEquityRetirement

Key Requirements

•High School Diploma or equivalent.
•Prior call center experience.
•Prior collections experience (preferred).
•Knowledge of collections regulations including the Fair Debt Collection Practices Act.
•Must currently possess valid and unrestricted U.S. work authorization; sponsorship not available.

Experience:FintechPaymentsCollections

Education:High School

Skills:CommunicationNegotiationCustomer serviceProblem-solvingAttention to detail

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Brookfield, United States

Founded: 1984

Website LinkedIn