General Clerk I

American Express
Japan
Workplace: HybridContractFunction: Administration & Executive AssistanceSkills: ["Communication","Teamwork","Responsibility","Adaptability","Problem-solving"]

Support SME Account Development by handling inbound customer phone calls and performing administrative tasks such as data entry, document preparation, and other ad-hoc support. Work with accuracy while following relevant laws and internal policies, adapting to procedure changes, and continually improving processes. Requires strong communication, teamwork, responsibility, and native-level Japanese, plus basic proficiency with Microsoft Office tools.

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FursaFursa
American Express
American Express
2 months ago

General Clerk I

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Support SME Account Development by handling inbound customer phone calls and performing administrative tasks such as data entry, document preparation, and other ad-hoc support. Work with accuracy while following relevant laws and internal policies, adapting to procedure changes, and continually improving processes. Requires strong communication, teamwork, responsibility, and native-level Japanese, plus basic proficiency with Microsoft Office tools.
Location: Japan
Workplace: Hybrid
Employment Type: Contract
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Handle initial inbound customer phone calls for SME Account Development support.
  • •Perform data entry, management, and processing activities.
  • •Prepare and manage documents related to SME Account Development.
  • •Complete other ad-hoc administrative and support tasks.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability BenefitsHybrid WorkParental LeaveRetirementCounseling

Key Requirements

  • •Basic skills in Microsoft Office (Outlook, Word, Excel, PowerPoint), with Excel skills like pivot tables and functions preferred.
  • •Business-level typing speed.
  • •Strong communication skills.
  • •Accurate processing of tasks while adhering to relevant laws and internal policies.
  • •Native-level Japanese and ability to work as a team.
Skills:CommunicationTeamworkResponsibilityAdaptabilityProblem-solving
Languages:Japanese
Tech Stack:Microsoft OfficeOutlookWordExcelPowerPoint

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn