Field Service Engineer

Lumafield
San Francisco
Workplace: OnsiteFull timeUSD 75,000 - 95,000 annuallyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Troubleshooting","Attention to detail","Communication","Customer-facing professionalism","Collaboration"]

Maintain, repair, and commission Lumafield’s accessible X-ray CT scanners at customer sites while also supporting the in-house scanner fleet. Troubleshoot and calibrate computer, electrical, and mechanical production systems, refine SOPs for safety and quality, and write clear service reports. Work closely with engineering, manufacturing, customer success, and fleet operations teams, including remotely supported troubleshooting, and create training and safety documentation.

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FursaFursa
Lumafield
Lumafield
5 days ago

Field Service Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Maintain, repair, and commission Lumafield’s accessible X-ray CT scanners at customer sites while also supporting the in-house scanner fleet. Troubleshoot and calibrate computer, electrical, and mechanical production systems, refine SOPs for safety and quality, and write clear service reports. Work closely with engineering, manufacturing, customer success, and fleet operations teams, including remotely supported troubleshooting, and create training and safety documentation.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Maintain and repair Lumafield scanners at customer sites.
  • •Perform preventative maintenance and repairs at customer sites.
  • •Troubleshoot, tune, and calibrate production systems with engineers.
  • •Help refine SOPs to improve safety, quality, and efficiency.
  • •Create, update, and maintain training materials and safety guidelines.
Travel: Extensive travel

Pay and Benefits

Salary: USD 75,000 - 95,000 annually
Equity and Bonus:Equity
Perks:Health Insurance401kParental LeavePaid LeaveCommuter Benefits

Key Requirements

  • •Experience troubleshooting computer, electrical, and mechanical issues.
  • •Comfort using common hand tools (e.g., drill, torque wrench).
  • •Ability to follow written procedures and identify deviations or problems.
  • •Strong verbal communication for coordinating with teammates and remotely supporting troubleshooting.
  • •Linux proficiency and hands-on skills like prototype integration (e.g., soldering, crimping, testing).
Experience:HardwareManufacturing
Skills:TroubleshootingAttention to detailCommunicationCustomer-facing professionalismCollaboration
Tech Stack:Linux

Company Brief

Lumafield
Provides industrial 3D X-ray (CT) scanning hardware and software with AI-powered analytics for nondestructive inspection, quality assurance, and reverse engineering across manufacturing and electronics industries.
Industry: Industrial Machinery
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Cambridge, United States
WebsiteLinkedIn