Customer Planning & Service Director

Lead an integrated supply chain organization focused on customer service excellence for AFNA. Drive end-to-end strategies across supply planning, demand planning, supply chain analysis, and customer service—balancing demand with plant capacity, optimizing inventory replenishment, and improving lead times, cost, and service. Partner with CP&S peers, sales, plants, IT, and marketing; lead business presentations; and build organizational capability through hiring, development, performance reviews, and succession planning.