Applied Scientist, Customer Growth

Thumbtack
Ontario
Workplace: RemoteFull timeUSD 161,500 - 209,000 annuallyFunction: Research & Scientific (R&D)Experience: 5+ yearsSkills: ["Cross-functional collaboration","Problem decomposition","Clear communication"]

Build and deploy AI systems that drive profitable customer growth, including LLM-powered agentic models for ad copy and campaign understanding, recommendation systems for engagement, and next-best-action models for personalized communications. Lead applied science initiatives from concept to production impact, analyze structured/unstructured and observational/experimental data, and ensure reliability through monitoring and iterative improvements while balancing execution speed with scientific rigor.

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FursaFursa
Thumbtack
Thumbtack
4 months ago

Applied Scientist, Customer Growth

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Build and deploy AI systems that drive profitable customer growth, including LLM-powered agentic models for ad copy and campaign understanding, recommendation systems for engagement, and next-best-action models for personalized communications. Lead applied science initiatives from concept to production impact, analyze structured/unstructured and observational/experimental data, and ensure reliability through monitoring and iterative improvements while balancing execution speed with scientific rigor.
Location: Ontario
Workplace: Remote
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Initiate and drive applied science initiatives to completion with a focus on business impact.
  • •Build and deploy AI systems to production, including customer lifetime value models, LLM-powered agentic systems for ad copy and campaign performance, recommendation systems, and next best action models.
  • •Analyze structured and unstructured data from observational and experimental sources to drive model development.
  • •Maintain scientific rigor while balancing speed of execution when designing solutions.
  • •Own reliability and performance of deployed models through monitoring and iterative improvement.

Pay and Benefits

Salary: USD 161,500 - 209,000 annually

Key Requirements

  • •5+ years of experience in applied AI/data science with demonstrated experience deploying models to production.
  • •Strong ability to read, write, and debug code in programming languages such as Python.
  • •Experience with agentic software engineering tools such as Claude Code, Cursor, or Codex.
  • •Solid foundation in probability and statistics, including experimental design, predictive modeling, optimization, and causal inference.
  • •Ability to drive technical and impactful roadmaps and execute complex, cross-functional projects.
Experience:5+ years
Skills:Cross-functional collaborationProblem decompositionClear communication
Tech Stack:PythonClaude CodeCursorCodexLLMGenerative AIAgentic systemsRecommendation systemsPredictive modelingCausal inference

Company Brief

Thumbtack
Provides an online marketplace connecting local service professionals (home improvement, events, lessons, and more) with customers seeking quotes, reviews, and booking tools to hire vetted contractors and providers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn