File Handler Assistant

Davies
Leeds
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Attention to detail","Accuracy","Organizational skills","Time management","Communication","Customer service","Prioritization"]

Support Davies’ Pre-Litigation Casualty teams by keeping low-value property damage claims moving efficiently. You’ll manage MOJ Portal tasks, inboxes, and case workflows, help with new claim setup and chasers, maintain accurate case-management records, and ensure SLAs, quality, and productivity targets are met. The role also includes onboarding and training support as required, with Monday–Friday daytime hours.

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Davies
Davies
2 days ago

File Handler Assistant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Support Davies’ Pre-Litigation Casualty teams by keeping low-value property damage claims moving efficiently. You’ll manage MOJ Portal tasks, inboxes, and case workflows, help with new claim setup and chasers, maintain accurate case-management records, and ensure SLAs, quality, and productivity targets are met. The role also includes onboarding and training support as required, with Monday–Friday daytime hours.
Location: Leeds
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Support busy Pre-Litigation Casualty teams by keeping claims moving efficiently and delivering outstanding client service.
  • •Manage and action MOJ Portal tasks, inboxes, and case-related workflows.
  • •Support claims handlers with new claim setup, chasers, and case progression.
  • •Handle CRU administration and low-value payments while maintaining accurate records on the case management system.
  • •Manage a caseload of low-value Property Damage claims and ensure client SLAs, quality standards, and productivity targets are consistently achieved.

Pay and Benefits

Perks:Paid LeaveHealth InsurancePensionCycle ToSeason TicketGym Membership

Key Requirements

  • •At least 12 months’ experience in an administrative or claims support role.
  • •Exceptional attention to detail and accuracy.
  • •Strong organisational and time management skills to manage a high-volume workload.
  • •Confident communicator with excellent telephone manner.
  • •Proficient in Microsoft Excel and other key IT systems.
Experience:1+ yearsClaims support
Skills:Attention to detailAccuracyOrganizational skillsTime managementCommunicationCustomer servicePrioritization
Tech Stack:Microsoft ExcelMOJ PortalCase management system

Company Brief

Davies
Davies is a specialist professional services and technology firm delivering claims, underwriting, and risk solutions to insurers, reinsurers, brokers and regulated businesses globally, with major capabilities in claims management, forensics, and digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: City of London, United Kingdom
Founded: 1968
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