Aon

22 hours ago

Manager, Client Relations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Drive client engagement and relationship management while supporting the sale, onboarding, and successful implementation of ICHRA solutions. Serve as the primary contact for employers, run client presentations, and prepare proposals and analyses. Coordinate implementation activities such as employer contributions, employee enrollment support, billing, and reporting, while partnering with producers, account executives, and internal teams to ensure a seamless client experience. Stay current on industry and regulatory changes and help improve client retention strategies.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Partner with producers, account executives, clients, and internal teams to support the sale and implementation of ICHRA solutions.
•Act as the primary point of contact for employers through sales, onboarding, and implementation to ensure a positive client experience.
•Conduct client presentations and prepare proposals and analyses to support strategic planning for ICHRA offerings.
•Educate clients on ICHRA plans, benefits, compliance requirements, and implementation processes.
•Coordinate implementation activities (employer contributions, enrollment support, billing, reporting), monitor progress, and share updates to management.

Pay and Benefits

Salary: USD 55,000 - 85,000 annually

Perks:Paid Leave401k

Key Requirements

•4+ years of experience in client relations, account management, sales support, or a related role in the insurance or benefits industry.
•Strong knowledge of ICHRA and other health benefits solutions.
•Ability to build and maintain relationships with diverse client groups.
•Excellent communication, presentation, and interpersonal skills.
•Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM systems.

Experience:4+ yearsInsuranceBenefitsHealthcare

Education:Bachelor's

Skills:CommunicationPresentationInterpersonal skillsRelationship buildingProblem-solving

Languages:English

Tech Stack:ICHRAMicrosoft Office SuiteExcelWordPowerPointCRM

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Aon