Voice Support Agent (Peru)

Yango
Peru
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Communication","Collaboration"]

Handle and process application requests from new couriers and maintain early-stage communication as their partnership begins. Support lead generation initiatives by participating in projects to reactivate and manage the contact database. Work in a collaborative environment that values “grow together” and “go tech,” contributing to efficient call-center operations and strong courier outreach.

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FursaFursa
Yango
Yango
1 month ago

Voice Support Agent (Peru)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Handle and process application requests from new couriers and maintain early-stage communication as their partnership begins. Support lead generation initiatives by participating in projects to reactivate and manage the contact database. Work in a collaborative environment that values “grow together” and “go tech,” contributing to efficient call-center operations and strong courier outreach.
Location: Peru
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Processing incoming requests from new couriers according to established instructions.
  • •Maintaining communication with new couriers at the start of their partnership with the service.
  • •Participating in projects to reactivate the contact database and support lead generation.

Pay and Benefits

Perks:Health InsuranceLife Insurance

Key Requirements

  • •Process incoming requests from new couriers according to established instructions.
  • •Maintain communication with new couriers at the start of their partnership with the service.
  • •Participate in lead-generation projects by helping reactivate the contact database.
  • •Strong written and verbal communication skills in Spanish and English.
  • •An understanding of call center operations.
Skills:CommunicationCollaboration
Languages:SpanishEnglish

Company Brief

Yango
Offers ride-hailing and mobility services through the Yango platform, operating in multiple markets including the UAE. The company provides app-based transportation and related digital services for consumers and drivers.
Industry: Mobility Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 2018
WebsiteLinkedIn