Salesforce

1 month ago

Senior Onboarding Specialist - French or Portuguese speaker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Senior Onboarding Specialist who guides new Salesforce customers through post-sale onboarding, delivering personalized 1:1 engagements, discovering business use cases, and designing customized success paths to accelerate time-to-value and adoption of Salesforce products.

Location: Dublin

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Serve as a Salesforce subject-matter expert for Sales Cloud products, accelerating customer time-to-value and driving rapid adoption of core functionality
•Own the post-sale customer welcome experience, establishing trusted advisor relationships and onboarding new customers into the Salesforce ecosystem
•Deliver high-impact virtual 1:1 engagements that educate, empower, and enable customers to unlock measurable business value from their Salesforce investment
•Apply consultative discovery techniques to uncover business use cases, identify success metrics, and align product capabilities with customer objectives
•Provide strategic, personalized recommendations that address specific business challenges and maximize product adoption

Key Requirements

•3+ years of customer-facing experience in consulting, customer success, or solutions delivery
•Salesforce certifications – Administrator, Advanced Administrator, and/or Consultant certifications
•Bachelor's degree or equivalent experience in Business, Technology, or related field
•English fluency – professional proficiency for customer-facing engagements
•French or Portuguese speaker

Experience:3+ yearsCRMSaaSCustomer Success

Education:Bachelor's

Skills:CommunicationPresentationProblem-solvingRelationship-buildingConsultative selling

Certifications:Salesforce AdministratorSalesforce Advanced AdministratorSalesforce Consultant

Languages:EnglishFrenchPortuguese

Tech Stack:Sales CloudSalesforceCRMAIKnowledge sharing platforms

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Salesforce

1 month ago

Senior Onboarding Specialist - French or Portuguese speaker

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Dublin

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Serve as a Salesforce subject-matter expert for Sales Cloud products, accelerating customer time-to-value and driving rapid adoption of core functionality
•Own the post-sale customer welcome experience, establishing trusted advisor relationships and onboarding new customers into the Salesforce ecosystem
•Deliver high-impact virtual 1:1 engagements that educate, empower, and enable customers to unlock measurable business value from their Salesforce investment
•Apply consultative discovery techniques to uncover business use cases, identify success metrics, and align product capabilities with customer objectives
•Provide strategic, personalized recommendations that address specific business challenges and maximize product adoption

Key Requirements

•3+ years of customer-facing experience in consulting, customer success, or solutions delivery
•Salesforce certifications – Administrator, Advanced Administrator, and/or Consultant certifications
•Bachelor's degree or equivalent experience in Business, Technology, or related field
•English fluency – professional proficiency for customer-facing engagements
•French or Portuguese speaker

Experience:3+ yearsCRMSaaSCustomer Success

Education:Bachelor's

Skills:CommunicationPresentationProblem-solvingRelationship-buildingConsultative selling

Certifications:Salesforce AdministratorSalesforce Advanced AdministratorSalesforce Consultant

Languages:EnglishFrenchPortuguese

Tech Stack:Sales CloudSalesforceCRMAIKnowledge sharing platforms

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor