Kempinski

1 month ago

Executive Floor Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Lead and oversee day-to-day operations of the Executive Floor at Siam Kempinski Bangkok, ensuring exceptional guest service and adherence to Kempinski standards. Manage reception staff, VIP arrangements, training, and collaboration with Front Office, Reservations, Finance, and Housekeeping to maximize guest satisfaction and REVPAR while maintaining high quality and safety standards.

Location: Bangkok

Workplace: Onsite

Employment Type: Full time

Job Function: Hospitality & Food Service

Seniority: Manager level

Key Responsibilities

•Supervise subordinates (Receptionists/Supervisors) and monitor daily activities to ensure guest satisfaction and adherence to Kempinski standards.
•Organize arrivals/departures for EF guests, VIPs, and groups, including room assignment and billing information.
•Train and motivate staff; participate in staff selection and performance evaluations.
•Ensure LQA results exceed 85% and contribute to training plans and ongoing development.
•Maintain awareness of city ledger payments and coordinate with Finance to obtain missing information; maximize REVPAR through inventory control and upselling.

Key Requirements

•Minimum of 2 years experience in a management level position of Reception.
•F&B and Housekeeping knowledge.
•Preferably in a four or five star hotel.
•Food Sanitation Certificate.
•Any other relevant certificate or training that enhances knowledge and skills related to food safety.

Experience:2+ yearsHospitalityHotel

Skills:LeadershipCommunicationTrainingCustomer serviceProblem-solving

Certifications:Food Sanitation Certificate

Company Brief

Kempinski

Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Kempinski

1 month ago

Executive Floor Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: Bangkok

Workplace: Onsite

Employment Type: Full time

Job Function: Hospitality & Food Service

Seniority: Manager level

Key Responsibilities

•Supervise subordinates (Receptionists/Supervisors) and monitor daily activities to ensure guest satisfaction and adherence to Kempinski standards.
•Organize arrivals/departures for EF guests, VIPs, and groups, including room assignment and billing information.
•Train and motivate staff; participate in staff selection and performance evaluations.
•Ensure LQA results exceed 85% and contribute to training plans and ongoing development.
•Maintain awareness of city ledger payments and coordinate with Finance to obtain missing information; maximize REVPAR through inventory control and upselling.

Key Requirements

•Minimum of 2 years experience in a management level position of Reception.
•F&B and Housekeeping knowledge.
•Preferably in a four or five star hotel.
•Food Sanitation Certificate.
•Any other relevant certificate or training that enhances knowledge and skills related to food safety.

Experience:2+ yearsHospitalityHotel

Skills:LeadershipCommunicationTrainingCustomer serviceProblem-solving

Certifications:Food Sanitation Certificate

Company Brief

Kempinski

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Munich, Germany

Founded: 1862

Glassdoor: 4.0

Website LinkedIn Glassdoor