Senior Engineering Manager, Voice and Video

Twilio
Ireland, United Kingdom
Workplace: RemoteFull timeFunction: Creative Production (Video/Audio/Photo)Skills: ["Leadership","Mentorship","Communication"]

Lead Twilio’s Voice Media engineering team to shape the technical strategy and architecture for core, real-time media infrastructure at global scale. You’ll manage senior engineers building a next-generation media processing stack handling billions of streams, drive low-latency/high-throughput decisions, and ensure reliability, quality, and performance under strict SLOs. Partner with product and platform teams, mentor engineers, and improve operational excellence while balancing technical debt and feature delivery.

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FursaFursa
Twilio
Twilio
1 month ago

Senior Engineering Manager, Voice and Video

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Last checked: 8 hours agoStatus: Live

Job Summary

Lead Twilio’s Voice Media engineering team to shape the technical strategy and architecture for core, real-time media infrastructure at global scale. You’ll manage senior engineers building a next-generation media processing stack handling billions of streams, drive low-latency/high-throughput decisions, and ensure reliability, quality, and performance under strict SLOs. Partner with product and platform teams, mentor engineers, and improve operational excellence while balancing technical debt and feature delivery.
Location: Ireland, United Kingdom
Workplace: Remote
Employment Type: Full time
Job Function: Creative Production (Video/Audio/Photo)
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead a team of senior engineers developing Twilio’s next-generation media processing stack.
  • •Drive technical architecture decisions for low-latency, high-throughput media systems.
  • •Collaborate with product, platform, and other engineering teams to define technical roadmaps.
  • •Establish engineering excellence through code quality standards, testing practices, and operational reliability, and mentor engineers on complex media processing challenges.
  • •Own service performance metrics, reliability targets, and continuous improvement initiatives while balancing technical debt reduction with feature development.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceRetirement SavingsParental LeaveWellness StipendGenerous Time

Key Requirements

  • •5+ years of engineering management experience leading teams building distributed systems.
  • •Strong technical background architecting and building backend services at scale with high reliability under strict SLOs.
  • •Deep understanding of systems design, microservice architecture, and cloud infrastructure.
  • •Experience managing tradeoffs between reliability, scalability, and feature development, and delivering critical infrastructure projects.
  • •Experience with real-time communications systems, media processing, streaming technologies, or related fields; plus developer velocity improvements using AI tools.
Experience:Real-time communicationsTelecommunicationsMedia processingStreaming technologiesDistributed systems
Skills:LeadershipMentorshipCommunication
Tech Stack:Microservice architectureCloud infrastructureAI toolsSIPRTP/RTCPAWSRustJavaC/C++AsteriskGStreamerMedia codecsTranscodingPacket loss concealment

Company Brief

Twilio
Provides cloud communications platforms and APIs enabling developers to add voice, messaging, video, and authentication features to applications. Serves enterprises and developers with programmable communications, engagement, and customer interaction tools.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
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