Teller - Emiratized

First Abu Dhabi Bank
Abu Dhabi
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1-2 yearsEducation: high_schoolSkills: ["Customer service","Accuracy","Compliance","Risk awareness","Communication"]

Provide cash management and customer service at the branch, including handling cash withdrawals/deposits in UAE dirhams and foreign exchange, cheque processing, inter-account transfers, and end-of-day reconciliation. Support customer needs for demand drafts, telegraphic transfers, standing instructions, and related banking transactions, while meeting error-free and compliance requirements. Drive referrals and NPS targets, and promote online/mobile banking by onboarding customers and assisting with app demos.

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FursaFursa
First Abu Dhabi Bank
First Abu Dhabi Bank
1 day ago

Teller - Emiratized

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Provide cash management and customer service at the branch, including handling cash withdrawals/deposits in UAE dirhams and foreign exchange, cheque processing, inter-account transfers, and end-of-day reconciliation. Support customer needs for demand drafts, telegraphic transfers, standing instructions, and related banking transactions, while meeting error-free and compliance requirements. Drive referrals and NPS targets, and promote online/mobile banking by onboarding customers and assisting with app demos.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Handle cash withdrawal and deposit in UAE dirhams and foreign exchange, including cash movements with vault/main safe and end-of-day reconciliation.
  • •Process cheque-related activities: cheque deposits, inward/outward clearing postings, and returned cheque handling in line with procedures.
  • •Assist customers with demand drafts, telegraphic transfers, standing instructions, IPO processing, returned outward clearing, and other bank products.
  • •Answer branch telephone professionally and post debit/credit vouchers and related documentation.
  • •Meet referral and NPS targets and onboard customers to online/mobile banking while reducing branch and call center traffic.

Key Requirements

  • •High school education.
  • •1–2 years of relevant experience in the banking sector.
  • •Familiarity with bank products, customer experience, and related policies and procedures.
  • •Ability to process transactions accurately with 100% error-free performance and follow compliance requirements.
Experience:1-2 yearsBanking
Education:High School
Skills:Customer serviceAccuracyComplianceRisk awarenessCommunication

Company Brief

First Abu Dhabi Bank
First Abu Dhabi Bank (FAB) is the UAE’s largest bank, offering retail, corporate, investment banking, wealth and Islamic banking services across multiple continents, formed by the 2017 merger of First Gulf Bank and National Bank of Abu Dhabi.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2017
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Glassdoor: 3.5
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