VIP Upseller - Saint Andrew's Hall

Live Nation Entertainment
Detroit
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Diplomacy","Multitasking","Verbal communication","Organizational skills","Interpersonal skills","Problem solving","Conflict de-escalation"]

Upsell VIP boxes and reserved seating in advance of each show and achieve monthly sales goals. Be present at every performance to convert concert patrons to available VIP inventory, provide VIP clients information, and assist with arrival and show timing. Deliver exceptional, professional guest service, coordinate show-night operations with venue teams, and maintain strong relationships while observing seating areas for consistently high-touch service.

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Live Nation Entertainment
Live Nation Entertainment
1 year ago

VIP Upseller - Saint Andrew's Hall

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Upsell VIP boxes and reserved seating in advance of each show and achieve monthly sales goals. Be present at every performance to convert concert patrons to available VIP inventory, provide VIP clients information, and assist with arrival and show timing. Deliver exceptional, professional guest service, coordinate show-night operations with venue teams, and maintain strong relationships while observing seating areas for consistently high-touch service.
Location: Detroit
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Sell VIP boxes and reserved seating areas in advance of every show and maintain monthly sales goals.
  • •Be present at every show to upsell available VIP inventory to concert patrons.
  • •Provide VIP clients information and assistance regarding venue experience, arrival timing, and concert times.
  • •Coordinate night-of-show operations with the Ops Director, servers, and security.
  • •Maintain constant observation of VIP boxes and reserved seating to ensure highly personal service and recognition of Live Nation executives and VIP clients.

Key Requirements

  • •High School Diploma or equivalent.
  • •Working knowledge of high-end restaurant operations, seating procedures, guest relations, and problem solving.
  • •Experience selling to high-end, VIP clients.
  • •Strong diplomacy and ability to handle multiple tasks with excellent verbal and organizational skills.
  • •Ability to diffuse potentially volatile situations with tact and diplomacy and maintain a flexible schedule.
Education:High School
Skills:DiplomacyMultitaskingVerbal communicationOrganizational skillsInterpersonal skillsProblem solvingConflict de-escalation

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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