Leitung Fachstelle Leistungen Leben (m/w/d)

Zurich Insurance
Switzerland
Workplace: HybridFull timeFunction: Business OperationsSkills: ["Communication","Collaboration","Leadership","Structured execution","Problem-solving"]

Lead the newly created Fachstelle Leistungen Leben within Zurich Switzerland’s Claims Life business. You’ll build and evolve responsibilities, cross-team collaboration, and impact across single-life and collective-life support, while consolidating prior center-of-competence functions. Drive process documentation, standards, governance structures, knowledge management, and operational reporting—steering case discussions, trainings, and controlling to deliver concrete improvements and results from cross-functional projects.

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FursaFursa
Zurich Insurance
Zurich Insurance
20 hours ago

Leitung Fachstelle Leistungen Leben (m/w/d)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Lead the newly created Fachstelle Leistungen Leben within Zurich Switzerland’s Claims Life business. You’ll build and evolve responsibilities, cross-team collaboration, and impact across single-life and collective-life support, while consolidating prior center-of-competence functions. Drive process documentation, standards, governance structures, knowledge management, and operational reporting—steering case discussions, trainings, and controlling to deliver concrete improvements and results from cross-functional projects.
Location: Switzerland
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead the Fachstelle Leistungen Leben and shape its setup, tasks, and collaboration across Leistungen Leben.
  • •Consolidate Fach- und Betriebssupport for collective-life and build it for single-life operations.
  • •Ensure process documentation, professional standards, governance structures, and knowledge management are consistently applied.
  • •Steer case discussions, trainings, specialist controlling, and reporting, turning insights into improvements for teams.
  • •Lead cross-functional projects and strengthen collaboration with internal partners.

Key Requirements

  • •Experience developing processes, professional standards, and knowledge management.
  • •Experience leading employees or a comparable functional leadership role.
  • •Strong experience in benefits/claims management within social and/or private insurance.
  • •Structured, solution-oriented, and execution-strong working style.
  • •Excellent communication and collaboration skills with very good German language proficiency.
Experience:Insurance
Skills:CommunicationCollaborationLeadershipStructured executionProblem-solving
Languages:German

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn