UK - Senior Social Manager

Incubeta
London
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Client relationship management","QA discipline","Strategic communication","Leadership","Proactive problem-solving"]

Own a portfolio of client accounts by leading bespoke social and performance marketing channel strategies that drive retention and measurable growth. Manage campaign setup, budgets, QA, forecasting, and independent account strategy, while acting as the escalation point for client needs. Proactively test and improve execution, identify cross-sell and new-business opportunities, and help shape Incubeta’s channel proposition. Also lead and develop junior team members through feedback and OKR check-ins.

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Incubeta
Incubeta
1 day ago

UK - Senior Social Manager

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Job Summary

Own a portfolio of client accounts by leading bespoke social and performance marketing channel strategies that drive retention and measurable growth. Manage campaign setup, budgets, QA, forecasting, and independent account strategy, while acting as the escalation point for client needs. Proactively test and improve execution, identify cross-sell and new-business opportunities, and help shape Incubeta’s channel proposition. Also lead and develop junior team members through feedback and OKR check-ins.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Own and build long-lasting relationships with key client contacts, providing proactive updates on performance, actions, and strategy.
  • •Ensure campaign setup, implementation, and ongoing management of budgets and delivery meet high standards and client goals, with QA processes for execution quality.
  • •Independently lead channel strategy and forecasts for existing and smaller accounts, including building forward-looking strategic plans and next steps.
  • •Identify and pursue growth opportunities through cross-sells and new avenues of GP, including contributing to smaller and large new business proposals.
  • •Manage and develop direct reports through feedback, performance support, OKR check-ins, and delegation/workload planning.

Pay and Benefits

Perks:Health InsuranceGym Membership

Key Requirements

  • •Proven experience managing large, complex client accounts within a performance marketing or digital media agency.
  • •Track record of building trusted, strategic client relationships that drive retention and advocacy.
  • •Strong campaign management and QA discipline, with the ability to run channel strategy independently.
  • •Demonstrated success identifying and converting growth opportunities through cross-sell and new business contribution.
  • •Experience managing and developing junior team members, including performance feedback and OKR support.
Experience:Performance marketingDigital media agencyClient accounts
Skills:Client relationship managementQA disciplineStrategic communicationLeadershipProactive problem-solving

Company Brief

Incubeta
Global marketing performance agency providing media, data, creative and technology services to help brands drive growth, in-housing and digital transformation across multiple industries and markets.
Industry: Professional Services
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Established Company
Funding: Private Equity Backed
Headquarters: London, United Kingdom
Founded: 1995
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Glassdoor: 3.7
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