mabl

3 months ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Technical Account Manager at mabl serves as the technical liaison for large enterprise customers, guiding implementations of the AI-powered low-code test automation platform, troubleshooting test automation challenges, and coordinating with Sales, Customer Success, and Support to improve customer value and expansion opportunities. The role combines tech, business, and product advising, with potential alignment to QA automation strategies and AI-enabled testing features.

Location: Boston

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Nurture strategic, productive relationships with business and technical stakeholders with some of our largest customers and become their trusted advisor
•Guide the successful implementation and deepening of a customer\'s investment in mabl\'s intelligent testing platform
•Facilitate successful outcomes of their business and technical objectives through usage of mabl
•Troubleshoot issues with test implementation and act as an escalation point and intermediary between the customer and the rest of the mabl ecosystem
•Partner with Sales, Customer Success, and Customer Support to monitor and identify trends in customer experience across your accounts to identify opportunities for engagement

Pay and Benefits

Salary: USD 130,000 annually

Equity and Bonus:Equity

Perks:Parental LeaveHealth InsuranceWellness StipendEquity

Key Requirements

•At least 3 years of experience working with large enterprise customers in a TAM or consultative, customer success, solutions architect, or similar role

Experience:3+ yearsEnterpriseSaaSQuality engineering

Skills:CommunicationProblem-solvingTeamworkCustomer focusPresentation

Languages:English

Tech Stack:JavaScriptCSSXPathWeb APIsAPIsTest automationDevOpsGenAIMCP serverAI-powered testing

Company Brief

mabl

Provides an AI-driven test automation platform for web applications, enabling teams to create, execute, and maintain automated functional and end-to-end tests integrated with CI/CD pipelines and development workflows.

Industry: Developer Tools

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Boston, United States

Founded: 2017

Website LinkedIn

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mabl

3 months ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Boston

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Nurture strategic, productive relationships with business and technical stakeholders with some of our largest customers and become their trusted advisor
•Guide the successful implementation and deepening of a customer\'s investment in mabl\'s intelligent testing platform
•Facilitate successful outcomes of their business and technical objectives through usage of mabl
•Troubleshoot issues with test implementation and act as an escalation point and intermediary between the customer and the rest of the mabl ecosystem
•Partner with Sales, Customer Success, and Customer Support to monitor and identify trends in customer experience across your accounts to identify opportunities for engagement

Pay and Benefits

Salary: USD 130,000 annually

Equity and Bonus:Equity

Perks:Parental LeaveHealth InsuranceWellness StipendEquity

Key Requirements

•At least 3 years of experience working with large enterprise customers in a TAM or consultative, customer success, solutions architect, or similar role

Experience:3+ yearsEnterpriseSaaSQuality engineering

Skills:CommunicationProblem-solvingTeamworkCustomer focusPresentation

Languages:English

Tech Stack:JavaScriptCSSXPathWeb APIsAPIsTest automationDevOpsGenAIMCP serverAI-powered testing

Company Brief

mabl

Industry: Developer Tools

Company Size: Medium (51 to 250 employees)

Growth: Growth Stage Startup

Headquarters: Boston, United States

Founded: 2017

Website LinkedIn