Solution Expert

DealHub.io
Israel
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Customer-oriented","Analytical","Project management","Problem-solving"]

A Senior Solution Expert in a SaaS environment, acting as the technical trusted advisor for customers and leading onboarding through implementation, configuration, and integrations. Works closely with Customer Success, Support, and Product teams to configure software, run technical sessions, and ensure client satisfaction, combining customer-facing duties with technical problem-solving.

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FursaFursa
DealHub.io
DealHub.io
7 months ago

Solution Expert

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

A Senior Solution Expert in a SaaS environment, acting as the technical trusted advisor for customers and leading onboarding through implementation, configuration, and integrations. Works closely with Customer Success, Support, and Product teams to configure software, run technical sessions, and ensure client satisfaction, combining customer-facing duties with technical problem-solving.
Location: Israel
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Act as the technical trusted advisor for the customer and be responsible for building the solution and leading the onboarding process through implementation, configuration, and integrations.
  • •Configure the software, answer questions, lead technical sessions and ensure the client is satisfied with the solution.
  • •Work closely with Customer Success, Support, and Product teams, and be the go-to person for any technical solutions.
  • •Serve as the primary technical contact for complex deployments and integrations across systems.
  • •Collaborate with cross-functional teams to ensure successful implementation and adoption by customers.

Key Requirements

  • •3+ years in a highly technical, customer-facing role in SaaS
  • •3+ years of proven experience with implementing software/SaaS platforms
  • •Fluent in English (both written and verbal)
  • •Proven experience and in-depth knowledge of CRM systems (Salesforce/ Hubspot/ Dynamics)
  • •Experience with ERP and Billing tools and systems - great advantage
Experience:3+ yearsSaaSCRM systemsERP
Education:Bachelor's
Skills:CommunicationCustomer-orientedAnalyticalProject managementProblem-solving
Languages:English
Tech Stack:SalesforceHubSpotDynamicsERPBilling

Company Brief

DealHub.io
Provides an AI-powered quote-to-revenue platform (CPQ, DealRoom, subscription & usage billing) that automates and orchestrates pricing, quoting, contracts and revenue operations for enterprise GTM motions.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Private Equity Backed
Headquarters: Austin, United States
Founded: 2014
Glassdoor
Glassdoor: 3.5
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