Assistant, eCommerce

Tapestry
New York
Workplace: HybridFull timeUSD 30.25 - 31.25Function: Administration & Executive AssistanceExperience: 2+ yearsSkills: ["Communication","Organization","Attention to detail","Analytical thinking","Problem-solving","Collaboration","Customer focus"]

Support daily operations and execution of the Kate Spade Canada ecommerce business, partnering with the Director and US ecommerce teams to deliver a best-in-class Canadian shopping experience. Own site merchandising and product lifecycle activities, execute promotional setup and content updates in Salesforce Commerce Cloud, run daily QA across desktop/mobile, and track weekly/monthly performance metrics. Help with cross-functional initiatives including SEO and onsite search optimization.

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Tapestry
Tapestry
3 days ago

Assistant, eCommerce

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Support daily operations and execution of the Kate Spade Canada ecommerce business, partnering with the Director and US ecommerce teams to deliver a best-in-class Canadian shopping experience. Own site merchandising and product lifecycle activities, execute promotional setup and content updates in Salesforce Commerce Cloud, run daily QA across desktop/mobile, and track weekly/monthly performance metrics. Help with cross-functional initiatives including SEO and onsite search optimization.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Execute daily operations of the Kate Spade Canada ecommerce site, including site updates, product launches, promotions, and seasonal campaigns.
  • •Manage site merchandising and product lifecycle activities such as catalog maintenance, launches, categorization, assortment updates, and product attribution.
  • •Execute promotional setup and content updates within Salesforce Commerce Cloud, and support homepage/navigation/landing page/campaign updates with Marketing and Creative teams.
  • •Perform daily QA across desktop and mobile to ensure site accuracy and troubleshoot issues related to products, promotions, pricing, content, navigation, and checkout.
  • •Prepare weekly and monthly reporting on traffic, conversion, sales, top sellers, and promotional performance, and support cross-functional initiatives including CRM, Marketing, Buying/Planning, SEO, and onsite search optimization.

Pay and Benefits

Salary: USD 30.25 - 31.25
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •2+ years’ experience in ecommerce, digital merchandising, site operations, or digital marketing (education plus experience considered).
  • •Experience with Salesforce Commerce Cloud (Demandware) or another ecommerce platform.
  • •Experience with Google Analytics (GA4) or similar analytics tools.
  • •High proficiency in Microsoft Excel and Microsoft Office.
  • •Highly organized with exceptional attention to detail; strong analytical/problem-solving and communication skills; bilingual English and French (Canadian French) preferred.
Experience:2+ yearsEcommerceDigital merchandisingDigital marketingRetail
Skills:CommunicationOrganizationAttention to detailAnalytical thinkingProblem-solvingCollaborationCustomer focus
Languages:EnglishFrench
Tech Stack:Salesforce Commerce CloudDemandwareGoogle Analytics (GA4)Microsoft ExcelMicrosoft Office

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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