Smartsheet

4 weeks ago

Manager, UX Research

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Manager of UX Research leading research for one of Smartsheet's core product areas, owning the research roadmap, guiding a small team of researchers, and partnering with Product, Design, and Engineering to ensure customer needs drive product decisions and measurable business impact. This fully remote role is open to any US candidate and requires strong mentorship, cross-functional collaboration, and the ability to synthesize findings for executive audiences.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Manager level

Key Responsibilities

•Own the research roadmap for your product area, identifying the opportunities with the highest potential for customer and business impact.
•Manage and mentor a small team of researchers, supporting their growth and the quality of their work.
•Lead research planning and execution end to end, building alignment with cross-functional peers and stakeholders throughout the process.
•Collaborate with Product, Design, and Engineering partners to align research priorities with business goals.
•Synthesize research with other sources of data, such as product analytics and competitive intelligence, to surface patterns and opportunities and tie product levers to business results.

Pay and Benefits

Salary: USD 155,000 - 187,500 annually

Perks:Health InsuranceDentalVision401kPar ParentalRemote Work

Key Requirements

•7+ years of UX research experience on digital products, with a proven track record of insights that led to measurable product improvements.
•Experience managing or mentoring researchers, with a record of growing people and elevating work beyond your own.
•Expertise in quantitative and qualitative methods, paired with the judgment to know when to use which.
•Experience conducting complex research at scale.
•A track record of driving alignment with cross-functional partners around user needs and bringing peers into the research process.

Experience:7+ yearsUX researchDigital productsB2B

Skills:LeadershipCommunicationMentoringPresentationInfluencing

Languages:English

Company Brief

Smartsheet

Provides a cloud-based work management platform that enables teams to plan, track, automate, and report on work. Smartsheet combines spreadsheets, collaboration, and workflow automation to help organizations manage projects and processes at scale.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bellevue, United States

Founded: 2005

Website LinkedIn

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Smartsheet

4 weeks ago

Manager, UX Research

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Manager level

Key Responsibilities

•Own the research roadmap for your product area, identifying the opportunities with the highest potential for customer and business impact.
•Manage and mentor a small team of researchers, supporting their growth and the quality of their work.
•Lead research planning and execution end to end, building alignment with cross-functional peers and stakeholders throughout the process.
•Collaborate with Product, Design, and Engineering partners to align research priorities with business goals.
•Synthesize research with other sources of data, such as product analytics and competitive intelligence, to surface patterns and opportunities and tie product levers to business results.

Pay and Benefits

Salary: USD 155,000 - 187,500 annually

Perks:Health InsuranceDentalVision401kPar ParentalRemote Work

Key Requirements

•7+ years of UX research experience on digital products, with a proven track record of insights that led to measurable product improvements.
•Experience managing or mentoring researchers, with a record of growing people and elevating work beyond your own.
•Expertise in quantitative and qualitative methods, paired with the judgment to know when to use which.
•Experience conducting complex research at scale.
•A track record of driving alignment with cross-functional partners around user needs and bringing peers into the research process.

Experience:7+ yearsUX researchDigital productsB2B

Skills:LeadershipCommunicationMentoringPresentationInfluencing

Languages:English

Company Brief

Smartsheet

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bellevue, United States

Founded: 2005

Website LinkedIn