Field Service Professional -Monroe, NC

NRG Energy
United States
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer rapport","Integrity","Sales mindset","Safety awareness","Customer education"]

Install, service, and troubleshoot Vivint smart home technology in customers’ homes, including security cameras, smart locks, and home automation systems. Partner with customers on-site by evaluating their needs, recommending equipment upgrades or service enhancements, and educating homeowners on how to use their system. Enjoy comprehensive paid training, a 4-day work week schedule, and growth opportunities within the national organization.

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NRG Energy
NRG Energy
1 month ago

Field Service Professional -Monroe, NC

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Install, service, and troubleshoot Vivint smart home technology in customers’ homes, including security cameras, smart locks, and home automation systems. Partner with customers on-site by evaluating their needs, recommending equipment upgrades or service enhancements, and educating homeowners on how to use their system. Enjoy comprehensive paid training, a 4-day work week schedule, and growth opportunities within the national organization.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
  • •Evaluate customer homes and recommend/sell equipment upgrades or service enhancements on-site.
  • •Train homeowners on how to use their new system to protect their families.
  • •Deliver a customer-first experience while building trust and rapport with diverse homeowners.
  • •Advance through consistent coaching and leadership training within the organization.

Pay and Benefits

Equity and Bonus:Equity
Schedule:4-Day Week
Perks:401kEquityPaid LeavePaid Holidays

Key Requirements

  • •A valid driver’s license and good driving record, with ability to pass post-offer background investigation and required licensing per applicable law.
  • •Sales mindset with experience in retail, B2C sales, insurance, or service-based sales (major plus).
  • •Ability to build rapport with diverse customers and act with integrity (customer first attitude).
  • •Technical aptitude—experience with cable/satellite install, pest control, construction, or solar is helpful but not required.
  • •Physical ability to lift/carry up to 45 lbs, climb ladders (up to 14 feet), work in confined spaces, and stand/bend/kneel for extended periods.
Skills:Customer rapportIntegritySales mindsetSafety awarenessCustomer education
Licenses:Driver’s license
Tech Stack:Smart home systemsSecurity camerasSmart locksHome automation systemsTabletCell phone

Company Brief

NRG Energy
NRG Energy is a large integrated power company that owns and operates a diverse fleet of power generation assets and provides retail electricity services, energy solutions, and distributed energy resources to residential and commercial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1989
WebsiteLinkedIn