Sr. Director - Head of AAGI P&C Claims (Bangkok, TH, 10330)

Allianz
Bangkok
Workplace: OnsiteFull timeFunction: Insurance & ActuarialExperience: 7-10 yearsSkills: ["Leadership","Coaching","Teamwork","Customer satisfaction","Relationship management"]

Supervise and control the claims administration and settlement process to support claims operations and drive profitability. Lead the Claim Department workflow across internal teams and external parties, develop claims strategies, and manage expenses within budget. Coach and manage subordinates, ensure paperless operations, standardize claim setup and settlement procedures, and monitor claims performance. Handle client complaints and strengthen relationships with clients, re- and co-insurers.

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FursaFursa
Allianz
Allianz
1 week ago

Sr. Director - Head of AAGI P&C Claims (Bangkok, TH, 10330)

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Last checked: 17 minutes agoStatus: Live

Job Summary

Supervise and control the claims administration and settlement process to support claims operations and drive profitability. Lead the Claim Department workflow across internal teams and external parties, develop claims strategies, and manage expenses within budget. Coach and manage subordinates, ensure paperless operations, standardize claim setup and settlement procedures, and monitor claims performance. Handle client complaints and strengthen relationships with clients, re- and co-insurers.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Sr. Director level

Key Responsibilities

  • •Supervise and control claims administration and the claim settlement process within the Claim Department and with related departments and external parties.
  • •Propose and develop Claim Department strategies aligned to business objectives and requirements.
  • •Ensure expenses are managed within budget.
  • •Advise management on enhancements to working procedures to increase efficiency.
  • •Respond to clients’ complaints and support initiatives to promote the company’s quality of claims service and relationships with clients, re- and co-insurers.

Key Requirements

  • •Minimum 7–10 years of experience in Claims Motor.
  • •Minimum 5 years of experience at managerial level.
  • •Advantage: AI skills such as ChatGPT or Copilot 365.
  • •Experience supervising and controlling claims workflow and settlement processes across internal departments and external parties.
  • •Experience ensuring claims compliance with company standards and improving work procedures or processes.
Experience:7-10 yearsInsuranceP&C claimsMotor claims
Skills:LeadershipCoachingTeamworkCustomer satisfactionRelationship management
Tech Stack:ChatGPTCopilot 365

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn