Contact Centre Representative II (Foshan, GD, CN, 528200)

Provide consultation and handle customer inquiries in a contact centre setting. Identify customer needs and recommend suitable products and services to achieve expected outcomes. Where needed, propose reasonable solutions to resolve customer difficulties and ensure high-quality service that leaves customers satisfied. You’ll work closely with a team, communicate clearly in Cantonese, and be able to communicate in English (reading/writing included), with willingness to work shifts.